HERMIA D. FERGUSON-SANDS
Raleigh,USA
Summary
Dynamic technology professional with proven managerial abilities and a strong background in system administration and technical support. Demonstrates exceptional problem-solving skills, optimizing performance within diverse teams while managing projects effectively. Adept at prioritizing tasks to meet operational deadlines in high-pressure environments. Committed to continuous learning and staying abreast of industry trends to drive organizational success.
Overview
22
22
years of professional experience
Work History
Teacher
Southeast Raleigh Magnet High School
Raleigh, USA
01.2024 - Current
- Subject: Math
Teacher
Beaverdam Elementary School
Raleigh, USA
01.2019 - 01.2022
- Subject: Math/Science (In person/ Online)
Teacher
Torchlight Charter School
Raleigh, USA
01.2015 - 01.2019
- End of Grade Exam Passes Math and English 85% and Science 95%
- Subject: Math/English/Science
Information Technology Manager
The Bahamas Mortgage Corporation
Nassau, Bahamas
01.2003 - 01.2010
- Manage and administrate all matters relating to the automated services of the accounting systems, communication networks, computer hardware/software and support to end users
- Maintain IBM AS/400 processor, Windows Server, Windows clients and Lotus Notes and Domino administration
- Coordinate scheduling and instillation of new software and hardware
- Resolve operational issues and ensure data integrity with responsibility for backup and recovery of the system
- Provide on call response to critical problems
- Ensure the security of the IT system and physical assets
- Responsible for staff IT training
Teacher
Ministry of Education
Habour Island, Bahamas
- Subject: Mathematics/ Computer Science at Habour Island All Age School
Director of Computer Department
Success Training College
Nassau, Bahamas
- Managed and administrated all matters relating to the smooth operation of the computer department including curricular and staff development
- Maintained high quality and relevance in program and course offering
- Developed and implemented innovative student recruiting and retention strategies
- Oversee student advisement and degree plan
- Supervised and assigned staff teaching and administrative activities
- Developed and maintained adequate laboratory facilities to enhance the overall quality of the computer programs
- Developed and implemented short-term computer courses and seminars
- Taught a minimum of 15 credit hours weekly
Education
Masters of Information Technology Management -
University of Phoenix
Phoenix, Arizona, USA07.2008
Bachelors of Science degree - Computer Information Systems
St. Augustine’s College
Raleigh, North Carolina05.1999
Skills
- Project-based learning
- Parent-teacher conference coordination
- Classroom management
- Kinesthetic learning
- Team building
- Performance assessments
- Data analysis
- Flexible and adaptive
- Program development
- Reporting and documentation
- Critical thinking
- Verbal and written communication
- Task prioritization
- Operating system management
- Technical troubleshooting
- Disaster recovery
- Information confidentiality
- Technical leadership
- Documentation and reporting
- IT asset management
- Team development
- Customer relationship management
- Innovation management
- Project management
- Staff development
- Personnel training and development
- Department leadership
- Database management
Academic Honors
- Dean’s list 1996-1999
- Horatio Algier Award
- Honors’ list 1996-1999
- Technical Writing Proficiency Award
- Alpha Kappa Mu Honor Society (nominated)
- Data Structure Proficiency Award
- Delta Mu Delta Honor Society (nominated)
- Operating Systems Proficiency Award
- National Collegiate Business Merit Award Winner (1998)
- Most Meritorious Student
- Academic All American Scholar (1999)
- Most Industrious Student
- Management Information System Award
Timeline
Teacher
Southeast Raleigh Magnet High School
01.2024 - Current
Teacher
Beaverdam Elementary School
01.2019 - 01.2022
Teacher
Torchlight Charter School
01.2015 - 01.2019
Information Technology Manager
The Bahamas Mortgage Corporation
01.2003 - 01.2010
Teacher
Ministry of Education
Director of Computer Department
Success Training College
Masters of Information Technology Management -
University of Phoenix
Bachelors of Science degree - Computer Information Systems
St. Augustine’s College
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