Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hermida Yolanda More

Irving,TX

Summary

Hardworking offering more than 15 years of experience in food preparation. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints. Friendly multitasker with in-depth knowledge in quality control food

Overview

25
25
years of professional experience
1
1
Certification

Work History

Cashier Manager

Di tu Restaurant
Havana, Cuba
01.2010 - 09.2022
  • Managed and trained cashiers on proper cash handling procedures.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Prepared financial reports that included weekly and monthly sales summaries, bank deposit slips and reconciliations.
  • Verified customer age requirement for alcohol or tobacco purchases.

Cooker Operator

Piropo'S Restaurant
Havana, Cuba
01.2006 - 01.2010
  • Performed maintenance tasks on machines such as lubricating parts and replacing worn components.
  • Prepared and built food items according to standardized recipes and directions.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Followed production list provided by supervisor.
  • Read and interpreted production orders to determine job requirements.

Cooker Operator

Caporal Restaurant
Havana, Cuba
01.1998 - 01.2006
  • Checked temperatures of cooked product and adjusted controls as needed.
  • Adjusted settings on machines as required throughout the cooking process.
  • Followed standard operating procedures while preparing different types of food products.
  • Operated cooker and related equipment to cook food products according to recipes.
  • Cleaned work area and ensured that all safety protocols were followed at all times.
  • Assisted in loading and unloading raw material into cooker machine hoppers safely.
  • Notified supervisor when supplies ran low so they could be replenished promptly.
  • Set up, operated, and maintained cooking machinery such as steam kettles, fryers, ovens, pressure cookers.

Education

Elaboradora De Alimentos - Cocina

Hoteleria Y Turismo Hotel Sevilla
Havana
01-2000

Skills

  • Issue Resolution
  • Store Opening and Closing
  • Safety Procedures
  • Equipment Maintenance
  • Cash Register Operation
  • Customer Service
  • Operational Efficiency

Certification

  • Driver License
  • Own Car

Languages

Spanish
Full Professional
English
Limited

Timeline

Cashier Manager

Di tu Restaurant
01.2010 - 09.2022

Cooker Operator

Piropo'S Restaurant
01.2006 - 01.2010

Cooker Operator

Caporal Restaurant
01.1998 - 01.2006

Elaboradora De Alimentos - Cocina

Hoteleria Y Turismo Hotel Sevilla

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Hermida Yolanda More