Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
9
9
years of professional experience
Work History
Housekeeper
O'Henry Hotel
Green Valley
02.2025 - 03.2025
Organized closets with hangers for guests' clothing items.
Delivered requested items such as extra pillows or blankets to guest rooms.
Sanitized all areas of the hotel lobby and public restrooms.
Responded to requests from guests regarding housekeeping needs.
Disinfected telephones, light switches and other frequently touched objects.
Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Changed bed linens and towels, tidied up rooms.
Scrubbed kitchen appliances, countertops and fixtures.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Provided information about hotel services upon request from guests.
Maintained a clean linen closet by folding sheets neatly on shelves.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Inspected guest rooms after cleaning to ensure they were presentable.
Observed proper use of chemicals when cleaning various surfaces.
Ensured that all health standards were met during cleaning operations.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Maintained and organized cleaning supplies stock.
Certified French teacher
Ministry of secondary Education and vocational training
02.2016 - 05.2024
Served as an advisor for student clubs dedicated to the study of French culture or literature.
Enforced school rules while maintaining a safe learning environment for all students.
Conducted individualized instruction sessions for struggling students.
Integrated technology into lessons by using online tools such as Quizlet Live or Kahoot!.
Organized interactive group activities to reinforce learning objectives.
Maintained accurate records of student grades, attendance, behavior.
Assessed student progress through tests, quizzes, projects, and other assignments.
Facilitated small group activities to promote cooperative learning among students.
Encouraged student participation by providing feedback and support during class discussions.
Education
Secondary Education Professional Aptitude Certificate -
University of Benin
07.2013
Master’s degree - Communication-Information
University of Benin
11.2011
Bachelor’s degree - Communication
University of Benin
11.2006
High School Diploma - Art and Social Sciences
08.2002
Skills
Computer skills: Ms Office application (Word), Internet
Good ability to follow instructions and attention to details
Good communication skills
Driver License
Room cleaning
Sanitation procedures
Guest service
Supply restocking
Chemical handling
Inspection techniques
Time management
Communication skills
Problem solving
Team collaboration
Attention to detail
Organizational skills
Health standards
Dish preparation
Appliance maintenance
Exceptional communicator
Bed making proficiency
Teamwork
Sanitization techniques
Languages
English
Elementary
French
Native/ Bilingual
Disclaimer
I certify accurate the above informations. Cotonou, 09th July 2024 Hermine C. Amoussou
Timeline
Housekeeper
O'Henry Hotel
02.2025 - 03.2025
Certified French teacher
Ministry of secondary Education and vocational training
02.2016 - 05.2024
Secondary Education Professional Aptitude Certificate -
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel