Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hermine Sen Makongo Epse Etoune

Hyattsville,MD

Summary

Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Packer &Picker

Freshly Company
11.2022 - 01.2023
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Completed daily orders with expert picking and packing of shipments.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Prepared shipping documents to track incoming and outgoing shipments and maintain proof of transaction.
  • Cleaned and maintained production area and equipment.

Housekeeping and Laundry Attendant

Hila Hotel
03.2015 - 12.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.

Education

High School Diploma -

Lycee Technique Bassa
Douala-Cameroon
06.1998

Skills

  • Customer Retention
  • Vacuuming and Sweeping
  • Inventory Restocking
  • Mopping and Buffing Floors
  • Special Requests
  • Cleaning Bathrooms
  • Chemical Cleaners
  • Polishing Surfaces

Certification

  • HCA - Home Care Aide

Languages

French
Native or Bilingual
English
Professional Working

Timeline

Packer &Picker

Freshly Company
11.2022 - 01.2023

Housekeeping and Laundry Attendant

Hila Hotel
03.2015 - 12.2020

High School Diploma -

Lycee Technique Bassa

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Hermine Sen Makongo Epse Etoune