HERMINIA FLORES
San Antonio,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level LVN position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
University Health System
01.2015 - 01.2021
- Assist rheumatologist setting up for joint injections, aspirations and assist him during procedure
- Obtaining prior authorizations for medications, Team lead for rheumatology clinic
- Call patients regarding results if needed from Rheumatology.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in clinic commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Referral Coordinator
Ear Medical Group
01.2013 - 01.2015
- Responded to patient inquiries to offer timely updates regarding referral status.
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
- Developed comprehensive knowledge of insurance requirements, advocating for patients when necessary to secure approval for needed services.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Accessed and reviewed patient records to verify receipt completed referral paperwork.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Receptionist
Alamo City Medical Group
01.2012 - 01.2013
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Collected copay and deductible payments, processed transactions and updated relevant records.
Medical Assistant
Dr. Alexander S. Roka
01.2011 - 01.2012
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in clinic commitment to quality care.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Education
Vocational Nursing - Nursing
Lamson Institute
San Antonio, TX10.2023
Medical Assistant - Medical Assisting
Academy of Healthcare Professions
San Antonio, TX05.2011
High School Diploma -
Heights High School
Houston, TX05.2006
Skills
- Vital signs monitoring
- Direct Patient Care
- Immunization Administration
- HIPAA Compliance
- ADL Assistance
- Outpatient Care
- Patient Assessments
- Patient triaging
- Caregiving skills
- Infection Control
- Wound Care
- Phlebotomy
- Pre-authorizations
- Epic Systems
References
- Nicole Garza, Methodist Hospital, 726-228-2246
- Brandi Williams, NC Baptist Hospital, 210-627-5981
- Brenda Reyes Bryant, University health system, 210-364-6938
- Amanda Vallejo, University health system, 210-840-7506
Certification
- Certified LVN
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
University Health System
01.2015 - 01.2021
Referral Coordinator
Ear Medical Group
01.2013 - 01.2015
Receptionist
Alamo City Medical Group
01.2012 - 01.2013
Medical Assistant
Dr. Alexander S. Roka
01.2011 - 01.2012
Vocational Nursing - Nursing
Lamson Institute
Medical Assistant - Medical Assisting
Academy of Healthcare Professions
High School Diploma -
Heights High School
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