Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hermione Diaz

National City,CA

Summary

Hardworking employee with customer service, loss prevention, and food handling abilities. Enjoys working in fast pace environments and works well with others but also enjoys working alone. Devoted to giving every customer a positive experience. Also a quick learner and adaptable.

Overview

2
2
years of professional experience
1
1
Certification

Work History

VSO/Loss Prevention Officer

Macy's
Chula Vista, CA
10.2023 - Current
  • Implemented effective methods for deterring shoplifters from entering premises.
  • Provided customer service assistance when needed during peak shopping times.
  • Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
  • Maintained accurate records of losses due to shoplifting or fraud.

Meat Department Clerk

Northgate Gonzlez Markets
San Diego, CA
02.2023 - 10.2024
  • Followed approved procedures for receiving, weighing and breaking down products.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Provided customer service and answered customer questions regarding the selection, quality, and pricing of meats.
  • Cleaned entire meat department area of operations at closing. This includes counters, tables, machines, slicers, floors, cuttlery and drains.

Commercial Janitorial Cleaner

ACE
San Diego, CA
06.2022 - 02.2023
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Dusted furniture, machines or equipment.
  • Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Education

High School Diploma -

Caesar Chavez High School
San Diego
06-2022

Skills

  • Property Patrol
  • Theft Prevention
  • Customer Service
  • Equipment Maintenance
  • Food Handling Procedures
  • Commercial Equipment Operations
  • Maintenance
  • Chemical Handling

Languages

Spanish
Native/ Bilingual
English
Full Professional

Certification

  • San Diego Food Handlers Card
  • Drivers License

Timeline

VSO/Loss Prevention Officer

Macy's
10.2023 - Current

Meat Department Clerk

Northgate Gonzlez Markets
02.2023 - 10.2024

Commercial Janitorial Cleaner

ACE
06.2022 - 02.2023

High School Diploma -

Caesar Chavez High School

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Hermione Diaz