Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hermon Malone

CANAL WINCHESTER

Summary

Dynamic Used Car Sales Consultant with a proven track record at Lindsay Honda, securing 4th place in sales among 42 consultants. Expert in sales strategy development and strong negotiation skills, consistently exceeding targets and fostering customer loyalty through exceptional service and relationship building. Multilingual proficiency enhances communication with diverse clientele.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Used Car Sales Consultant

Lindsay Honda
06.2023 - Current
  • Secured 4th place in sales ranking out of 42 consultants in 2024.


  • Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.
  • Delivered comprehensive product presentations, effectively communicating the value proposition to potential buyers.
  • Championed customer-centric culture within the dealership by consistently demonstrating empathy towards clients'' unique requirements.
  • Advised customers on financing options, collaborating closely with finance department to ensure smooth transactions.

Used Car Sales Consultant

Dennis Hyundai
04.2019 - 06.2023
  • Developed a loyal customer base by delivering exceptional service, leading to increased referrals and repeat business.
  • Organized promotional events to attract new customers, resulting in increased foot traffic and higher sales conversions.
  • Boosted sales performance through proactive follow-ups and building lasting relationships with clients.
  • Exceeded monthly sales targets consistently, utilizing strong negotiation skills and product knowledge.

BDC Representative

Lindsay Acura
06.2012 - 04.2019
  • Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
  • Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
  • Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
  • Nurtured existing client relationships through regular check-ins via phone or email correspondence.

Education

Associate Of Applied Business - Marketing

Columbus State Community College
Columbus, OH

High School Diploma - General Studies

Northland High School
Columbus, OH
06.2000

Skills

  • Strong negotiation skills
  • Social media marketing
  • Sales strategy development
  • Multilingual proficiency
  • Competitor analysis
  • Upselling and cross selling
  • Credit application processing
  • Deal structuring

Certification

State of Ohio Sales License

Timeline

Used Car Sales Consultant

Lindsay Honda
06.2023 - Current

Used Car Sales Consultant

Dennis Hyundai
04.2019 - 06.2023

BDC Representative

Lindsay Acura
06.2012 - 04.2019

Associate Of Applied Business - Marketing

Columbus State Community College

High School Diploma - General Studies

Northland High School

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