Hernan Colmenarez
Orlando,FL
Summary
Knowledge in the area of sales and customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Housekeeping
Grande villas resort
09.2023 - 12.2023
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Prepared rooms with top-notch standards every time.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Reported equipment malfunctions or breakdowns to your supervisor .
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Dusted picture frames and wall hangings with cloth.
- Hang, cleaned and rehung draperies to maintain freshness.
Seller
Mango Bajito
02.2023 - 03.2023
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to event marketing, sales and brand promotion.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
High School Diploma -
U.E.Colegio “Del Santísimo”
Barquisimeto, Lara, Venezuela 06.2022
Skills
- Product restocking
- Returns processing
- Online orders preparation
- Spanish
- English
- Aisle Cleaning
- Dusting Techniques
- Problem Solving
- Restocking Supplies
- Chemical Handling
- Organizational Skills
- Attention to Detail
- Guest Relations
- Teamwork
- Excellent Oral and Written Communication
- Physically Strong
- Team Support and Collaboration
State
FL
Zip
32824
City
Orlando
Timeline
Housekeeping
Grande villas resort
09.2023 - 12.2023
Seller
Mango Bajito
02.2023 - 03.2023
High School Diploma -
U.E.Colegio “Del Santísimo”
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