HERNAN GARCIA
EL PASO ,TX
Summary
Adept at plumbing repairs and demonstrating exceptional problem-solving skills, I significantly enhanced client satisfaction and retention at Zeke Plumbing. My commitment to continuous learning and adherence to plumbing codes has been pivotal in delivering high-quality workmanship, ensuring project success and safety.
Professional with substantial hands-on experience in plumbing, offering solid track record of diagnosing and repairing complex plumbing issues. Highly reliable team player with strong focus on collaboration and adaptability to changing project needs. Proficient in pipe installation, maintenance, and troubleshooting while ensuring compliance with safety and building regulations. Known for delivering results and maintaining high standards in all tasks.
Experienced with installing, repairing, and maintaining plumbing systems. Utilizes advanced troubleshooting techniques to resolve issues efficiently. Knowledge of industry standards and safety protocols ensures high-quality service and compliance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PLUMBER
ZEKE PLUMBING
El Paso, TX
01.2022 - Current
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Eliminated risks by correctly identifying potential safety hazards.
Plumber Technician
Ds Plumbing
El Paso, TX
12.2016 - 01.2022
- Expanded professional knowledge by attending industry conferences, workshops, and continuing education courses.
- Elevated team performance through consistent collaboration on large-scale projects, sharing expertise and resources as needed.
- Enhanced workplace safety by adhering to industry best practices and following company protocols.
- Increased client retention through exceptional communication skills, explaining complex issues in a clear and concise manner.
- Improved customer satisfaction by promptly addressing plumbing issues and providing efficient solutions.
- Built strong relationships with suppliers to secure competitive pricing on materials without compromising quality.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Documented cost of plumbing repairs and kept precise records of time and material.
Plumber
VOLKER PLUMBING
El Paso, TX
04.2010 - 12.2016
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Complied with state plumbing codes throughout duration of each project.
- Increased client retention, providing exceptional customer service through timely project completion.
- Enhanced customer satisfaction by promptly addressing and resolving plumbing issues.
- Adapted quickly to new plumbing technologies, staying ahead in industry.
- Provided exceptional service, receiving numerous commendations from satisfied customers.
- Ensured safety on job sites by enforcing strict adherence to health and safety protocols.
- Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Studied and obtained an apprentice license to be able to operate in a safe environment and be able to perform my job and duties correctly.
Education
No Degree - BASICS
BEL AIR HIGH SCHOOL
El Paso, TXSkills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
- Hand and power tools
- Plumbing
- Troubleshooting
- Continuous learning commitment
- Problem solving prowess
- Equipment operation
- Plumbing code compliance
- Fixture repair proficiency
- Emergency response
Certification
PLUMBER APPRENTICE LICENSE
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
PLUMBER
ZEKE PLUMBING
01.2022 - Current
Plumber Technician
Ds Plumbing
12.2016 - 01.2022
Plumber
VOLKER PLUMBING
04.2010 - 12.2016
No Degree - BASICS
BEL AIR HIGH SCHOOL