Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hernan Inzunza

Hernan Inzunza

Rancho Cucamonga,CA

Summary

Experienced sales professional with a strong track record in both in-home (In-Business) and remote selling. Proficient in prospecting, cold outreach, lead generation, and systematic follow-up. Adept at both inside and outside sales. I excel in building and nurturing client relationships to drive business growth. Let's Grow!

Overview

24
24
years of professional experience

Work History

Independent Solar Consultant

Powur PBC
Nationwide, USA
03.2022 - Current
  • Generated leads, nurtured and educated homeowners on the benefits of solar energy.
  • Conducted in-home sales, phone sales, and over video.
  • Guided the project all the way through completion.

Solar Sales

Benchmark
Rancho Cucamonga, CA
06.2021 - Current
  • Door to Door and Remote selling

Driver

Uber and Food Delivery Apps
Rancho Cucamonga, CA
04.2021 - Current
  • Delivered goods and services to customers on time and in excellent condition.
  • Achieved consistently high customer scores due to exceptional service.

Director of Sales and Marketing

Kinetic Agency
Los Angeles, CA
11.2018 - 03.2021
  • Recruited, hired, trained and managed a team that engaged in prospecting, list building, and cold outreach.
  • B2B and B2C sales in the Financial Services industry
  • Cold calling/emailing
  • In person & remote business presentations

District Manager - 10 Locations

Jersey Mike's Subs
, CA
11.2014 - 11.2018
  • Maximize operational effectiveness across territory
  • Drive sales/revenue growth
  • Direct P&L responsibility
  • Submit daily, weekly & monthly reports to senior management
  • Supervise store managers
  • Analyze sales trends and store productivity
  • Marketing and building brand awareness with community
  • Address customer concerns and resolve complaints
  • Opened multiple new store locations- recruiting and training of the new staff
  • Book keeping, inventory and reconciling invoices
  • Train and enforce, all team members, on store procedures and policies
  • Provide training on delivering outstanding customer service
  • Managed team of over 100 employees
  • Served as mentor to junior team members

General Store Manager

Jersey Mike's Subs － Multiple Locations
, CA
11.2011 - 11.2014
  • Delivered excellent customer service by greeting and assisting each customer
  • Addressed customer inquiries and resolved complaints
  • Opened a new store location and assisted in recruiting and training new staff
  • Stocked and restocked inventory when shipments were received
  • Reorganized the sales floor to meet company demands
  • Fulfilled and enforced franchise standards
  • Enforced OSHA and health departments standards
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
  • Completed weekly schedules according to payroll policies
  • Wrote order supply requests to replenish merchandise
  • Trained staff to deliver outstanding customer service
  • Addressed and corrected staff communication issues in a tactful and effective manner
  • Worked closely with the district manager to formulate and build the store brand
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines
  • Developed and maintained exceptional customer service standards
  • Built sales forecasts and schedules to reflected desired productivity targets
  • Counseled and disciplined staff when necessary
  • Opened and closed the store, which included counting cash drawers and making bank deposits.

General Manager

Zion Driving & Traffic School
Los Angeles, CA
07.2004 - 11.2011
  • Offered exceptional customer service to differentiate and promote the company brand
  • Oversaw daily operations
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback
  • Informed customers about all product lines and services offered by the company
  • Managed all company customer engagement campaigns
  • Created weekly schedules for employees
  • Managed Payroll and Quickbooks
  • Drafted and submitted reports to the ownership
  • Conducted traffic violator classes focused on improving driving skills needed for success on the road
  • Conducted expert driving instructions for challenged or fearful new drivers
  • Raised revenue by improving sales and service strategies

Information Systems Technician

United States Navy
San Diego, CA
07.1999 - 07.2003
  • Operation Enduring Freedom
  • Achieved an E5 rank (equivalent to Sergeant) in 2 years - most take 4 to 5 years
  • Operated and maintained Navy global satellite telecommunications systems
  • Served as admin on mainframe computers and local and wide area networks
  • Implemented micro-computer systems throughout the Pacific Fleet
  • Placed in charge of my Department's training program
  • Served in Operation Iraqi Freedom at the onset of the war on terror
  • Operated and coordinating automated networks, datalinks and circuits
  • Applied diagnostic, corrective and recovery techniques to information systems
  • Analyzed communication signals
  • Provided telecommunications and computer-related training and assistance
  • Performed preventive and corrective maintenance on state-of-the-art equipment
  • Operated and maintained global satellite telecommunications systems
  • Logged and filed classified documents
  • Trained and instructed subordinates and supported units on ship
  • Patrolled areas and allowed restricted area access for authorized personnel
  • Worked closely with tenant commands, the naval station and ship security officers.

Education

Some College (No Degree) -

Los Angeles City College, Los Angeles, CA

Skills

  • Servant Leadership
  • B2B and B2C Sales
  • Inbound & Outside Sales
  • Door to Door Sales
  • Lead Generation
  • Lead Nurturing
  • Cold Calling
  • Extensive Follow Up
  • Lead Workflows
  • Workflow Automations
  • CRM Mastery
  • Email campaigns
  • Prospecting and List Building
  • Recruiting
  • Sales and Marketing
  • Succession planning
  • Multi-unit franchise oversight
  • Forecasting
  • Optimizing operational efficiencies
  • Hiring and On-boarding
  • Management of remote employees
  • Budgeting & Scheduling
  • Perform basic HR functions
  • IT Background
  • Excel, Word, PowerPoint, Outlook
  • QuickBooks proficient
  • Payroll and bookkeeping

Languages

Spanish
Native/ Bilingual

Timeline

Independent Solar Consultant - Powur PBC
03.2022 - Current
Solar Sales - Benchmark
06.2021 - Current
Driver - Uber and Food Delivery Apps
04.2021 - Current
Director of Sales and Marketing - Kinetic Agency
11.2018 - 03.2021
District Manager - 10 Locations - Jersey Mike's Subs
11.2014 - 11.2018
General Store Manager - Jersey Mike's Subs － Multiple Locations
11.2011 - 11.2014
General Manager - Zion Driving & Traffic School
07.2004 - 11.2011
Information Systems Technician - United States Navy
07.1999 - 07.2003
Los Angeles City College - Some College (No Degree),

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Hernan Inzunza