Hernan Santiago Ortega
Bartow
Summary
Hard-working professional with experience in agriculture, food service, warehouse logistics, and administrative customer service. I am known for reliability, precision, and the ability to perform under pressure in team environments. I am currently enrolled in a Surgical Technology program and transitioning into healthcare.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Forklift Operator
Lowes Distribution Center #1424
Frostproof, FL
06.2025 - 02.2026
- Operated forklifts to transport materials within warehouse efficiently.
- Conducted routine safety checks on equipment to ensure operational reliability.
- Loaded and unloaded merchandise, maintaining organization and inventory accuracy.
- Assisted in inventory management by tracking stock levels and reporting discrepancies.
- Followed standard operating procedures to maintain a safe work environment consistently.
Bobarista
Bobablastic
Troutdale, OR
09.2025 - 12.2025
- Prepared and served a variety of bubble tea beverages according to standard recipes.
- Maintained cleanliness and organization of workstations and customer areas to enhance service efficiency.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Engaged with customers to provide excellent service, ensuring satisfaction and repeat visits.
Auto Mechanic Helper
Fix - N - Go
Wahneta, FL
10.2022 - 08.2024
- Assisted technicians in diagnosing and repairing vehicle issues using diagnostic tools.
- Maintained cleanliness and organization of the workshop, ensuring safety protocols were followed.
- Supported parts inventory management by tracking stock levels and assisting with reorders.
- Collaborated with team members to complete vehicle maintenance tasks efficiently and accurately.
- Promoted a safe work environment with adherence to safety protocols and procedures.
Order Filler
Walmart DC #6071
Winter Haven, FL
08.2021 - 09.2022
- Filled orders accurately by selecting products from designated storage areas.
- Utilized warehouse management system to track inventory levels and order statuses.
- Operated forklifts and pallet jacks to transport goods safely across the distribution center.
- Ensured compliance with safety regulations during order fulfillment processes.
- Collaborated with team leads to optimize workflow and improve efficiency in order processing.
Agricultural Field Worker
Self Employed Services
FL, AL, GA USA
05.2019 - 08.2021
- Inspected produce for quality assurance, ensuring only top-grade items were selected for packaging.
- Collaborated with team members to optimize workflow and maintain productivity during peak seasons.
- Trained new staff on proper picking techniques and safety protocols to enhance operational efficiency.
- Implemented best practices for crop handling, reducing waste and improving overall yield quality.
- Developed strategies for prioritizing tasks during high-demand periods, maximizing output without sacrificing quality.
Front Desk Receptionist
H&r Block
Lake Wales, FL
02.2021 - 05.2021
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Provided exceptional customer service, resolving inquiries and concerns promptly and professionally.
- Coordinated communication between clients and tax professionals, enhancing overall client experience.
- Maintained accurate records of client information and appointments using internal management software.
Education
Certificate of Technical Studies - Surgical Technology
Health Tech Academy
Online06.2026
High School Diploma -
Lake Region High School
Eagle Lake, FL05.2021
Skills
- Safety Protocol Compliance
- Equipment Operation
- Inventory and Logistics Management
- Tool and Equipment Organization
- Documentation and Administrative Handling
- Operational Discipline
- Situational Awareness
- Professional Reliability
- Workflow Coordination
- Bilingual Cultural Competence
Core Competencies
Interpersonal Skills-Excellent interpersonal skills that enable effective communication with patients and colleagues.
Attention to Detail-Strong attention to detail, critical in the surgical field for ensuring accurate and successful outcomes.
Adaptability Under Pressure-Stay effective by quickly adjusting my approach to solve problems and keep work moving forward.
Team Collaboration-Collaborate with team members to maintain efficiency, accuracy, and strong workflow.
Customer Service And Communication-Communicate clearly and provide helpful, respectful support.
Certification
Basic Life Support (BLS)
Issued On-Nov. 2025
Renew By- Nov. 2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bobarista
Bobablastic
09.2025 - 12.2025
Forklift Operator
Lowes Distribution Center #1424
06.2025 - 02.2026
Auto Mechanic Helper
Fix - N - Go
10.2022 - 08.2024
Order Filler
Walmart DC #6071
08.2021 - 09.2022
Front Desk Receptionist
H&r Block
02.2021 - 05.2021
Agricultural Field Worker
Self Employed Services
05.2019 - 08.2021
Certificate of Technical Studies - Surgical Technology
Health Tech Academy
High School Diploma -
Lake Region High School