Hernan Villegas Rodriguez
Summary
In my positions at Famous Footwear and Adidas, I've developed strong customer service skills, improving customer satisfaction and handling store tasks efficiently. Skilled in using Excel, Word, PowerPoint, and Outlook, I've made processes like inventory and scheduling smoother. My adeptness at adopting new technologies and multitasking equips me with essential skills for future career challenges, positioning me to thrive and exceed expectations in evolving professional environments.
Overview
3
3
years of professional experience
Work History
Sales Associate (Part Time)
Famous Footwear
Tempe, AZ
11.2020 - 10.2022
- Provided excellent customer service
- Efficiently processed transactions and organized the sales floor
- Managed stock and inventory, ensuring product availability
- Performed opening and closing duties.
Assistant Manager (Full Time)
Famous Footwear
Tempe, AZ
11.2021 - 04.2022
- Order supplies, manage inventory levels, and organize storage
- Maintain store cleanliness and merchandise display
- Handle cash, prepare deposits, and assist with financial reporting
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Supervised daily operations including scheduling shifts, assigning duties.
Retails Store Associate (Part Time)
Adidas
Tempe, AZ
05.2022 - 08.2023
- Maintained a neat and orderly working area, improving store appearance
- Assisted in inventory management and order processing
- Enhanced customer service
- Handled opening and closing duties.
Retail Team Lead (Operations Team Lead)
Adidas
Tempe, AZ
09.2023 - Current
- Led a team of 15 associates, driving sales and customer satisfaction
- Implemented training strategies for new staff and improved overall performance
- Performed opening and closing duties
- Use software for sales, inventory, and reporting
- As operations team lead managed inventory and stock replenishment and ensured product availability and store presentation
- Kept the back of house organized and clean
- Kept track of paper records, such as daily end of day reports, change order slips and mismate log
- Assisted with creating work schedule
Education
Associates - Data Analytics
Chandler-Gilbert Community College
05-2025
Cesar Chavez High School
05.2021
Skills
- Data Entry
- Excel Spreadsheets
- Word
- PowerPoint
- Outlook
- Teams
- Leadership
- Team Collaboration
- Problem-solving
- Customer service
- Organizational Skills
- Teamwork
- Time-management
- Multitasking
- Store Organization
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Retail Team Lead (Operations Team Lead)
Adidas
09.2023 - Current
Retails Store Associate (Part Time)
Adidas
05.2022 - 08.2023
Assistant Manager (Full Time)
Famous Footwear
11.2021 - 04.2022
Sales Associate (Part Time)
Famous Footwear
11.2020 - 10.2022
Associates - Data Analytics
Chandler-Gilbert Community College
Cesar Chavez High School
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