Hero Stroud-Kokayi
New York,NY
Summary
Resourceful Artist Manager known for high productivity and efficient task completion. Specialize in strategic planning, talent development, and contract negotiation. Excel using communication, leadership, and problem-solving skills to achieve artist goals and career advancement.
Overview
9
9
years of professional experience
Work History
Artist Manager
In Due Time Tattoo
Manhattan, NY
10.2024 - Current
- Compiled notes and research in preparation for scheduled engagements.
- Coached artists on how best to promote themselves through social media platforms.
- Identified leads on new clients by collaborating with talent scouts and contacting about potential representation.
- Managed book of clients with new projects, account records and client details.
- Communicated client reservations to appropriate staff.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed routine maintenance and repair.
- Identified needs of customers promptly and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Pro Team Artist
Hustlers Parlor
Brooklyn, NY
06.2018 - 03.2020
- Maintained a positive relationship with customers by providing excellent customer service skills.
- Documented key information from each service visit into detailed reports.
- Covered tattoo areas with sterile dressings and provided instructions regarding new tattoo care.
- Received and processed customer payments.
- Managed inventory of supplies such as needles, pigments, stencils.
- Assisted other artists during large scale projects or events requiring multiple personnel.
- Kept abreast of new trends and techniques in the industry by attending seminars and workshops.
- Developed custom designs for tattoos based on customer requests.
- Ensured that all tools were properly sanitized before each procedure was performed.
- Handled all inquiries regarding pricing, availability, policies. from potential customers professionally.
- Recognized by management for providing exceptional customer service.
Studio Founder
Aduno Studio LLC
Brooklyn, NY
03.2016 - 03.2020
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Evaluated new technologies for potential application in the organization's processes.
- Hired, trained, and mentored staff members to maximize productivity.
- Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
- Drove revenue by cultivating successful client relations.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
- Provided leadership support during times of organizational change or uncertainty.
- Conducted regular reviews of existing processes to identify areas of improvement.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
- Identified potential partnerships to expand the reach of the business.
Education
Bachelors of Industrial Design - Industrial Design
Pratt Institute
Brooklyn, NY05-2023
Associate of Applied Science - Graphic Design & Illustration
Pratt Institute
Brooklyn, NY05-2017
Skills
- Social media management
- Client relationship management
- Project management
- Financial management
- Database management
- Talent scouting
- Technical troubleshooting
- Creative direction
- Reliability
- Professionalism
- Interpersonal skills
Affiliations
- FAA Licensed Drone Pilot
- Product Designer
Timeline
Artist Manager
In Due Time Tattoo
10.2024 - Current
Pro Team Artist
Hustlers Parlor
06.2018 - 03.2020
Studio Founder
Aduno Studio LLC
03.2016 - 03.2020
Bachelors of Industrial Design - Industrial Design
Pratt Institute
Associate of Applied Science - Graphic Design & Illustration
Pratt Institute
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