Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Missions history
Languages
Missions history
Languages
Generic

Herve HOUSSOU

Charlotte`university City,NC

Summary

Proven leader and team supervisor with expertise in materials movement. Strong track record in implementing safety protocols and efficiently assigning tasks to optimize productivity. Detail-oriented in identifying defects, operational issues, and ensuring quality standards are met.

Overview

26
26
years of professional experience
1
1
Certificate

Work History

Limousine Business Manager

HHELUXE RIDE
Charlotte Uptown Areas And Airports, NC USA
12.2022 - Current
  • Conducted market research to identify growth opportunities and guide strategic planning.
  • Managed fleet maintenance programs, ensuring operational readiness and reliability.
  • Oversaw event logistics and assessed transportation needs for seminars, fairs, and exhibitions.
  • Supervised driver teams while developing shift schedules and maintaining reservation calendars.
  • Coordinated efficient customer pickups to enhance service delivery.
  • Established competitive pricing strategies based on cost analysis and market data.
  • Processed customer payments in compliance with company policies.
  • Interviewed, trained, and supervised new employees to build a skilled workforce.

Inventory Control Supervisor

Mcentire Produce
Columbia, SC USA
05.2018 - 10.2022
  • Optimized inventory control procedures to enhance efficiency.
  • Ensured accuracy of finished goods records within ERP system.
  • Maintained coherent and precise data recorded by gatekeepers.
  • Reconciled inventory through daily recording of deliveries and shipments.
  • Monitored raw and fresh finished goods using software, documenting inventory characteristics.
  • Managed stock replenishment orders to prevent shortages or surpluses.
  • Analyzed data and established statistical reports for decision-making.
  • Collaborated with warehouse staff to achieve business objectives.

Sales, logistics and operations manager

General special services (GSS sarl)
Abidjan, Cote d'Ivoire
12.2013 - 09.2016
  • Recommend optimal transportation modes, routing, equipment, or frequency for cashew kernels from the farm to warehouse
  • Establish or monitor specific supply chain-based performance measurement systems from the farm to the warehouse.
  • Create policies or procedures for warehouse logistics to export activities either FOB and or CIF.
  • Plan or implement material flow management systems to meet production requirements.
  • Train shipping department personnel in roles or responsibilities regarding global logistics strategies.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Implement specific customer requirements, such as internal reporting or customized transportation metrics.
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation

Sales and Marketing Manager

DHL GLOBAL FORWARDING
Abidjan, Cote d'Ivoire
10.2012 - 12.2013
  • Define strategy and develop trade policy
  • Ensure the implementation and successful implementation of action plans
  • Develop and implement skill-raising plans for the team
  • Organize trade visits to encourage clients to make quick decisions
  • Ensure the achievement of the station's qualitative and quantitative objectives
  • Evaluate, control and animate the sales team
  • Recruitment and training of sales team

Chief Sales and Marketing Group Officer

ALINK TELECOM INTERNATIONAL (SANCFIS)
Abidjan, Cote d'Ivoire
02.2011 - 10.2012
  • Defined and elaborated business, communication, and marketing strategies for 13 subsidiaries.
  • Developed and implemented product positioning strategies to enhance market presence.
  • Monitored and evaluated performance of all commercial subsidiaries’ directors.
  • Executed business plans and budgets to achieve organizational goals.
  • Organized and participated in exhibitions, fairs, and community events throughout the year.
  • Conducted regular co-visits and calls with sales team members to identify training needs.
  • Maintained up-to-date knowledge of satellite technology and internet solutions to improve service range.

Business Development and Marketing Manager West Africa

Comafrique Technologies (Alcatel-lucent representative )
Abidjan, Cote d'Ivoire
12.2008 - 12.2010
  • Developed and implemented 2008-2010 marketing plans to drive business growth.
  • Designed monitoring indicators to track commercial performance effectively.
  • Created marketing materials, including leaflets and audio/video supports.
  • Trained and supervised sales force of 47 personnel at Orange Côte d'Ivoire Telecom.
  • Defined objectives for sales force while organizing commercial and technical training.
  • Collaborated with partners like Cisco and ALCATEL-LUCENT to enhance service offerings.
  • Boosted company turnover and profitability through strategic initiatives.
  • Worked with finance team to reduce days outstanding, improving cash flow.

Key Account Manager (Fix, Mobile and Internet Technology )

Orange Cote d'ivoire telecom (OCIT)
Abidjan, Cote d'Ivoire
02.2002 - 08.2006
  • Achieved sales of 426,857 Euros from Fix - Mobile and Internet customers.
  • Managed and retained a portfolio of 230 corporate clients.
  • Conducted search and recruitment of new business customers.
  • Oversaw turnover exceeding 16 million Euros in sold phone equipment in 2003.
  • Sold 1,952 kits, generating revenue of 59,516 Euros.
  • Facilitated sale of over 46,140 recharge cards, totaling 208,490,874 Euros in 2004.
  • Drove a 22% increase in market gross sale for companies.

International Roaming Coordinator

Orange ci
Abidjan, Cote d'Ivoire
02.1999 - 02.2002
  • Negotiated international roaming agreements to enhance service offerings.
  • Acquired 96 trading partners over three years, generating $500,000 monthly.
  • Developed and implemented strategies for partnerships between Orange and foreign GSM operators.
  • Conducted roaming training sessions and introduced new GSM and satellite technologies.
  • Managed sales operations for Orange CI, driving revenue growth.
  • Redesigned and updated roaming section on Orange CI website to improve user experience.
  • Appointed Chairman of African subsidiaries for Orange Group, leading business development harmonization.
  • Coordinated action plans for African subsidiaries of France Telecom in 2002.

Education

Bachelor of Arts - Marketing and Supply Chain

Groupe INSTEC (Business And Management School)
Abidjan, Treichville, Cote d'Ivoire
01-1999

Master of Arts - Linguistics

Universite Félix Houphouet-Boigny
Abidjan, Cocody, Cote d'Ivoire
1996

Skills

  • Inventory management and logistics coordination
  • ERP systems and process improvement
  • Problem solving and cycle counting
  • SOP writing and KPI tracking

Accomplishments

Project Management:Operations Management:Marketing operations:

  • Initiated end to end cashew supply from the bush to CIF india which resulted in the construction of a local warehouse financed by the customer.
  • Managed transportation of raw material from farms to customer warehouse.
  • Handled all functions related to marketing campaign to increase tradelane USA-Cote d'Ivoire.
  • Launched aggressive growth plans with seminars and exhibitions that helped increase customer base from 56 to 356 business customers.

Certification

  • 2008: Telecommunication, Alcatel-lucent: 1/ ALCATEL-LUCENT Certified Sales Representatives (ACSR) - 2/ Omnipcx Office - 3/ Omnipcx Enterprise
  • 2010: Logistics and freight forwarding: DHL Global Forwarding: - 1/ Customer complaints and handling - 2/Code of conduct - 3/ GPWS
  • 2021: Logistics: Forklift Instructor & operator
  • 2022: Logistics: OSHA 10 Training

Timeline

Limousine Business Manager

HHELUXE RIDE
12.2022 - Current

Inventory Control Supervisor

Mcentire Produce
05.2018 - 10.2022

Sales, logistics and operations manager

General special services (GSS sarl)
12.2013 - 09.2016

Sales and Marketing Manager

DHL GLOBAL FORWARDING
10.2012 - 12.2013

Chief Sales and Marketing Group Officer

ALINK TELECOM INTERNATIONAL (SANCFIS)
02.2011 - 10.2012

Business Development and Marketing Manager West Africa

Comafrique Technologies (Alcatel-lucent representative )
12.2008 - 12.2010

Key Account Manager (Fix, Mobile and Internet Technology )

Orange Cote d'ivoire telecom (OCIT)
02.2002 - 08.2006

International Roaming Coordinator

Orange ci
02.1999 - 02.2002

Bachelor of Arts - Marketing and Supply Chain

Groupe INSTEC (Business And Management School)

Master of Arts - Linguistics

Universite Félix Houphouet-Boigny

Missions history

Sales and marketing mission: - Ghana- Benin- Togo- Liberia- Senegal- Egypt- Burkina Faso- Niger- Cameroon- Tanzania- South Africa and Morocco. 

Logistic and freight forwarding mission:  

  • Africa: Recruitment, training and prospection in the following countries Ghana- Benin- Togo- Liberia- Senegal- Egypt- Burkina Faso- Niger- Cameroon- Tanzania- South Africa and Morocco.
  • France- Belgium: Prospection trips for roaming business and partnership development with RFI, BNP PARIBAS
  • Cote d'ivoire: End to end supply chain management of cashew kernels from the farm to CIF india. Year: 2015
  • Netherland: DHL worldwide meeting on freight forwarding rates strategies in 2013

I, HOUSSOU Herve, certify that the information listed above is true and report my situation, my qualifications and my experience.

Languages

Speaking: Excellent Writing: Excellent
Writing: Excellent Reading: Excellent

  • French
  • English

Missions history

Sales and marketing mission: - Ghana- Benin- Togo- Liberia- Senegal- Egypt- Burkina Faso- Niger- Cameroon- Tanzania- South Africa and Morocco. 

Logistic and freight forwarding mission:  

  • Africa: Recruitment, training and prospection in the following countries Ghana- Benin- Togo- Liberia- Senegal- Egypt- Burkina Faso- Niger- Cameroon- Tanzania- South Africa and Morocco.
  • France- Belgium: Prospection trips for roaming business and partnership development with RFI, BNP PARIBAS
  • Cote d'ivoire: End to end supply chain management of cashew kernels from the farm to CIF india. Year: 2015
  • Netherland: DHL worldwide meeting on freight forwarding rates strategies in 2013

I, HOUSSOU Herve, certify that the information listed above is true and report my situation, my qualifications and my experience.

Languages

Speaking: Excellent Writing: Excellent
Writing: Excellent Reading: Excellent

  • French
  • English

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