Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Herve Joachim

Budd lake,USA

Summary

To obtain a position which will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized.

Overview

14
14
years of professional experience

Work History

Merchandise Manager

Five Below
East Hanover, NJ
09.2024 - Current
  • Analyzed sales data to spot emerging trends
  • Supervised personnel, enhancing work environment efficiency
  • Established visual merchandising guidelines, enhancing store appeal
  • Performed regular audits of store inventories in order to detect discrepancies between actual stock levels versus what is reported in the system.
  • Coordinated staff schedules and other labor activities to foster seamless delivery of service.
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Maintained physical inventory of merchandise and implemented systems to monitor costs.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Researched market trends in order to identify opportunities for growth in existing or new product categories.

CVS Supervisor

CVS
New Jersey
01.2023 - Current
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.

Construction Laborer

Local 79 Laborers Union
New York, NY
01.2020 - 02.2023
  • Mason Tending
  • Interior & Total Demolition
  • General Conditions
  • Plasterer Tending
  • Mortar Mixing (For Bricklayers)
  • Fire Watch
  • Fireproofing
  • Fireproofing Mixing
  • Scaffolding (Hanging & Pipe)
  • Restoration Work
  • Temporary Heat
  • Flagging
  • Punchlist

Security Officer and Supervisor

Security Resources
01.2019 - 03.2020
  • Security, Patrols timely check-ins walking on a promise receiving packages greeting
  • Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks
  • Supervise security guards
  • Maintain daily records
  • Learn their place of employment
  • Assist the security manager
  • Lead emergency response drills
  • Perform investigations and hold interviews
  • Conduct inspections for physical and safety hazards once a month

Concierge

Pushpa management (comfort inn)
New York, NY
07.2019 - 09.2019
  • Handling clients, paperwork and also mail for owner and needs of building

Server

Sodexo
New York, NY
11.2017 - 04.2018
  • Prepare room by cleaning tables and setting condiments, napkins, service utensils
  • Help patrons select food and beverages by presenting menu
  • Stay updated on current menu choices
  • Entertain guests and stock supplies

Delivery Person

Instacart
Budd lake
11.2015 - 09.2016

Food Prep

Paris Baguette
New York, NY
11.2014 - 03.2015
  • Preparing stock
  • Cleaning
  • Customer service
  • Following routine on opening and closing store
  • Prepare a variety of sandwiches and salads
  • Being a team player assist and support in all areas of restaurant when needed
  • Makes dressings and sauces for sandwiches and pastries

Wheelchair Assistant dispatch supervisor

JFK Airport
New York, NY
08.2012 - 09.2013
  • Friendly service to domestic and international passengers
  • Performs a full range passenger services
  • Boarding
  • Special assistance (i.e
  • Wheelchair assistance, unaccompanied minor escort)
  • Following routine on flights
  • Making sure everyone is at position
  • Speaking to passengers on concerns regarding on special needs

Assistant Manager/Stocker

Abercrombie and Fitch
New York, NY
01.2011 - 01.2012
  • Work ethic and communication, Multi-tasking skills, Adaptability/Flexibility, Attention to details
  • Customer focus, Adhering to company guides in personal appearance and rules of conduct, Stockroom system, Scanning systems and merchandising
  • Strategically, to help sales results by analyzing the business and providing best-in-class customer service
  • Overseeing daily store operations including opening and closing routines and driving efficiency in all store processes

Education

Security Guard -

12.2020

Diploma -

Satellite High School for Opportunities
Jamaica, NY
01.2012

Skills

  • Customer Service
  • Training
  • Sales
  • Word
  • Organizational Skills
  • Inventory Management
  • Data Analysis
  • Fast Learner
  • Receptionist
  • Security
  • Loss Prevention
  • Microsoft Word
  • Microsoft Excel
  • Leadership
  • Supervising
  • Hospitality
  • Construction
  • Analysis Skills
  • Direct Sales
  • Electronic Troubleshooting
  • Repair
  • Team Orientation
  • Communication
  • Problem Solving
  • Self-Management
  • Self-Motivated
  • Computer Skills
  • People Skills
  • Customer Handling
  • Positive Attitude
  • Willingness to Learn
  • Energetic
  • Multi-tasking
  • Stockroom Organization
  • Category management

Additional Information

Electronic trouble shooting and Repair, Team Orientation, Communication, Leadership skills, Problem solving, Ability to Self-manage and self-motivated, Computer skills, Great people skills, Outstanding customer handling, Fun attitude, Willing to learn, Energetic, Multi-tasking

Timeline

Merchandise Manager

Five Below
09.2024 - Current

CVS Supervisor

CVS
01.2023 - Current

Construction Laborer

Local 79 Laborers Union
01.2020 - 02.2023

Concierge

Pushpa management (comfort inn)
07.2019 - 09.2019

Security Officer and Supervisor

Security Resources
01.2019 - 03.2020

Server

Sodexo
11.2017 - 04.2018

Delivery Person

Instacart
11.2015 - 09.2016

Food Prep

Paris Baguette
11.2014 - 03.2015

Wheelchair Assistant dispatch supervisor

JFK Airport
08.2012 - 09.2013

Assistant Manager/Stocker

Abercrombie and Fitch
01.2011 - 01.2012

Security Guard -

Diploma -

Satellite High School for Opportunities
Herve Joachim