Jean Bigord
West Palm Beach,FL
Overview
16
16
years of professional experience
Work History
Record Center Specialist
Iron Mountain
West Palm Beach, FL
05.2008 - Current
- From 2008, I have worked for Iron Mountain. In my first 14 years, I worked as a record management. November 2023, until this day, I joined the operation management, which is picked up, dropped off, and worked on the customer side
- Inspected shipments for damage or defects and reported any discrepancies to supervisor.
- Maintained accurate records of all documents received and shipped out.
- Scanned documents into digital record keeping system.
- Organized filing system for easy retrieval of documents.
- Operated copy machine to duplicate documents as needed.
- Assisted with the preparation of outgoing mailings by collating, folding, stuffing envelopes, sealing, labeling, and stamping.
- Performed data entry into computer database to update information on file.
- Fulfilled customer orders by retrieving stored items accurately and efficiently.
- Created new filing systems when necessary using proper indexing techniques.
- Processed returned materials promptly after inspection for accuracy and condition.
- Provided customer service by responding to inquiries regarding document requests or delivery issues.
- Received, sorted, and distributed incoming mail and packages.
- Inspected shipments for damage or defects and reported any discrepancies to supervisor
Education
High School Diploma -
Katherine Flon
Haiti01-2006
Skills
- Communication abilities
- Document Scanning
- Phone answering
- File conversion
- Document analysis
- Clerical skills
- Critical Thinking
- File Management
- Materials Transfer
- Relationship Building
- Effective Communication
- Problem-Solving
- Interpersonal Communication
- Database Searches
- Problem-solving aptitude
- Change Management
Timeline
Record Center Specialist
Iron Mountain
05.2008 - Current
High School Diploma -
Katherine Flon