Hesed BAnze Wa Kiluba
Cedarburg,WI
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Associate
Walmart Supercenter
Wausau, WI
05.2022 - 06.2024
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Researched information related to merchandise availability or pricing.
Office Clerk
Water's Edge Motel
Stoddard, WI
11.2021 - 05.2022
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Organized office supplies and maintained an inventory of stock items.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Processed incoming and outgoing mail daily.
- Received payments from customers via cash or credit card transactions.
- Prepared invoices for customers based on their orders and payment terms.
- Updated customer accounts information in the database system accurately.
- Resolved customer complaints promptly and professionally.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Contacted customers regarding account updates and potential problems.
Education
High School Diploma -
Mosinee High School
Mosinee, WI05-2024
Skills
- Preparing reports
- Cash Handling
- Workplace Safety
- Data Entry
- Management Support
- Program Support
- Data Management
- File Organization
- Scheduling
- Telephone reception
- Technical Support
- Event Planning
Languages
French
Professional
Swahili
Limited
Kiluba
Elementary
Timeline
Associate
Walmart Supercenter
05.2022 - 06.2024
Office Clerk
Water's Edge Motel
11.2021 - 05.2022
High School Diploma -
Mosinee High School
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