Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Overview
7
7
years of professional experience
Work History
Senior Service Technician
City Furniture
Lakeland , FL
06.2025 - Current
Delivered and installed furniture in customers' homes, ensuring proper material handling to prevent damage and injuries and enhance customer satisfaction.
Inspected products for parts and damages prior to leaving Distribution Center to guarantee successful deliveries.
Communicated two-hour delivery windows to customers upon departure from Distribution Center, ensuring timely and efficient service.
Operated company vehicles safely, adhering to all traffic regulations.
Overnight DHL Truck Driver
Genesis Logistics
Lakeland
11.2024 - 06.2025
Conducted thorough 15-minute pre-trip inspection to ensure truck readiness for safe route execution.
Conducted local routes efficiently, ensuring timely deliveries.
Performed detailed post-trip inspections to verify vehicle condition and secure load safety.
Maintained optimal temperature in TK unit to ensure product integrity throughout transport.
Class B Residential Driver
Waste Management
Tampa
08.2022 - 10.2024
Conducted pre and post trip inspections to ensure vehicle safety and compliance, Operated truck through city to reliably complete assigned routes and deliver cargo
Delivery Driver
Fleet Wash
Tampa
02.2020 - 08.2022
Delivered asphalt and road cleaning chemicals to various sites, ensuring timely access for ongoing projects.
Packing/Receiving Clerk
Hector's Shipping
Tampa
01.2019 - 11.2020
Packed truck for delivery and received shipments, breaking them down for next day's loading.