Hesma Greaves-Stephens
Phoenix,AZ
Summary
Proven leader with a track record of enhancing business processes at BPR Healthcare Management. Excelled in project management and strong communication, fostering excellent research and driving regulatory compliance. Achieved significant improvements in audit outcomes and risk assessments, demonstrating adaptability and a commitment to excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Contracted Habiliation
AZA United/Startlink
01.2020 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained confidentiality and privacy to protect individual's rights and well-being.
- Coordinated with outside agencies such as therapists, counselors, and medical professionals to ensure comprehensive support for each student''s needs.
- Implemented behavior management plans consistently to establish clear expectations and maintain a structured learning environment.
Owner
Houston CPR & Safety
03.2008 - 08.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Facilitated open lines of communication between employees and managers regarding potential hazards or unsafe conditions in the workplace.
- Maintained compliance with OSHA regulations by staying updated on relevant legislation and ensuring proper implementation throughout the company.
- Delivered engaging presentations at company-wide meetings, emphasizing the importance of maintaining a safe work environment for all staff members.
Regulatory Compliance Manager
BPR Healthcare Managment
01.2005 - 01.2007
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
- Implemented effective compliance policies and procedures to meet regulatory requirements.
- Performed regular compliance reviews and audits, identifying non-compliance issues.
- Addressed compliance issues by developing and implementing corrective action plans.
Education
Bachelor of Science - Healthcare Management Administration
Western Governors University
Salt Lake City, UT01-2025
Associate of Science - Criminal Justice
University of Phoenix
Phoenix, AZ08-2014
Skills
- Project Management
- Strong Communication Skills
- Leadership
- Research
- Mediation
- Business Processes
Certification
- Healthcare Management Certificate
- Critical Thinking
- Real Estate Law
- Contracts
- Project Management/Agile
Timeline
Contracted Habiliation
AZA United/Startlink
01.2020 - Current
Owner
Houston CPR & Safety
03.2008 - 08.2018
Regulatory Compliance Manager
BPR Healthcare Managment
01.2005 - 01.2007
Bachelor of Science - Healthcare Management Administration
Western Governors University
Associate of Science - Criminal Justice
University of Phoenix
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