Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hester Brown

Sandston,VA

Summary

Dynamic leader with a proven track record at Capital Area Partnership Uplifting People, excelling in strategic leadership and operational excellence. Spearheaded initiatives that enhanced productivity and fostered partnerships, driving significant revenue growth. Adept at financial management and staff development, I cultivate a culture of innovation and accountability to achieve organizational goals.

Overview

39
39
years of professional experience

Work History

Chief Executive Officer

Capital Area Partnership Uplifting People
01.2019 - 08.2024
  • Established foundational processes for business operations.
  • Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
  • Improved operational efficiency by redesigning internal processes and implementing cutting-edge technology solutions.
  • Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Championed corporate social responsibility initiatives that enhanced the company''s reputation as an ethical business leader within the community.
  • Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.
  • Implemented comprehensive risk management strategies to mitigate potential threats and safeguard the company''s assets and interests.
  • Guided mergers and acquisitions activities to expand corporate portfolio while achieving synergistic benefits from newly acquired entities.
  • Cultivated a positive company culture, promoting employee engagement and retention through tailored initiatives.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Updated business processes, products, and team makeups to generate more business opportunities and cater to audience needs.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Monitored key business risks and established risk management procedures.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Cultivated company-wide culture of innovation and collaboration.
  • Founded performance- and merit-based evaluation system to assess staff performance.

Senior Vice President/Youth Director

Capital Area Partnership Uplifting People
09.2005 - 12.2019
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
  • Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
  • Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
  • Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
  • Enhanced company performance by implementing new strategies and streamlining operations.
  • Identified opportunities to improve business process flows and productivity.
  • Strengthened relationships with key stakeholders, fostering trust and collaboration across the organization.
  • Presented and discussed strategy and initiative progress with senior business leaders.
  • Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
  • Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
  • Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.
  • Networked with customers, prospects and partners at conferences and trade shows.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Increased youth engagement by developing and implementing innovative programs tailored to their interests.
  • Partnered with educational institutions to offer additional learning opportunities such as tutoring sessions or workshops outside traditional classroom settings.
  • Promoted a safe and inclusive environment for all participants by establishing clear guidelines and behavioral expectations.
  • Managed budgets effectively, allocating resources efficiently towards program development and improvement initiatives.
  • Oversaw event planning committees for annual gatherings or special occasions attended by community.
  • Fostered a continuous improvement culture by incorporating feedback from program participants, staff, and stakeholders into strategic planning efforts.
  • Evaluated program effectiveness through regular data collection, analysis, and reporting on key performance indicators.
  • Mentored staff members to enhance their professional growth and ability to support young people''s needs more effectively.
  • Collaborated with diverse stakeholders to secure funding opportunities that supported ongoing programming needs.
  • Led training sessions for staff members to ensure they were equipped with essential knowledge in areas such as youth development best practices and conflict resolution strategies.
  • Established partnerships with local schools, non-profit organizations, and businesses to expand the reach of our programs within the community.
  • Kept program children safe and secure at all times with proactive monitoring strategies.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes.

Child Care Food Program Coordinator/Nutritionist

Richmond Community Action Program
08.1985 - 08.2005
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Designed program implementation and maintenance plan.
  • Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
  • Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
  • Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
  • Assisted in the development of grant proposals, securing funding for vital program initiatives.
  • Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Elevated participant feedback by implementing comprehensive survey system, leading to significant program improvements.
  • Increased participant engagement by tailoring program content to meet diverse community needs.
  • Achieved significant increases in program attendance by launching targeted outreach campaigns.
  • Ensured compliance with funding requirements through meticulous record-keeping and reporting.
  • Monitored and evaluated program outcomes, applying findings to refine and improve future initiatives.
  • Delivered detailed program reports to stakeholders, showcasing success and reach of initiatives.
  • Improved staff efficiency by introducing new project management tools and training.
  • Streamlined registration process for new programs, significantly reducing wait times and improving participant satisfaction.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Monitored programming schedules, conformance to guidelines and quality.
  • Created and enforced programming standards to maintain compliance with regulatory requirements.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Developed and recommended policies and procedures for evaluating programs.
  • Monitored programming trends to keep content relevant and up-to-date.
  • Improved program offerings based on changing trends, audience feedback and directives from station owners.
  • Developed new program and feature ideas for station.
  • Educated clients on the importance of proper nutrition and provided guidance for making healthier food choices.
  • Monitored client progress and adjusted nutrition plans as needed, ensuring optimal results and satisfaction.
  • Conducted nutritional assessments and identified areas for improvement, resulting in better health outcomes for clients.
  • Improved clients'' overall health by developing personalized nutrition plans tailored to their needs.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
  • Developed educational materials and conducted workshops promoting healthy eating habits and disease prevention through proper nutrition.
  • Counseled clients on nutrition issues such as obesity, eating disorders, tube feeding management, failure to thrive and feeding dysfunction.
  • Increased awareness of specialized diets, such as gluten-free or vegan options, through informative presentations and consultations.
  • Provided in-depth information on nutritional care to maximize health.
  • Evaluated food service operations in various settings to ensure compliance with industry standards and best practices in nutrition care processes.
  • Created and prepared visual aids, manuals and other materials used in teaching.
  • Developed low-fat, low-cholesterol and chemical-free meals.
  • Streamlined menu planning at in home regulated care facilities, incorporating dietary restrictions while maintaining taste and variety for patients.
  • Reduced the prevalence of malnutrition in day care setting by designing and implementing targeted intervention strategies.
  • Implemented a successful nutrition program aimed at reducing childhood obesity rates by introducing healthier meal options and education initiatives.
  • Planned nutritious meal options for individuals with various health needs and conditions.
  • Assisted clients with mean plan development, addressing dietary requirements.
  • Monitored in home caregiver progress and documented nutritional information in charts and records.
  • Coordinated and implemented nutrition programs within community to promote healthy eating.
  • Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
  • Assessed the nutritional needs of special populations, such as pregnant women or older adults, and provided tailored recommendations for optimal health maintenance.

Education

Bachelor of Science - Home Economics Education

North Carolina A&T State University
Greensboro, NC
05-1981

High School Diploma -

Chatham High School
Chatham, VA
06-1977

Skills

  • Strategic leadership
  • Policies and procedures
  • Operational excellence
  • Organizational development
  • Process improvements
  • Staff development
  • Strategic plans
  • Customer support
  • Financial management
  • Operations management
  • Budget preparation
  • Partnership development
  • Strategic goals

Accomplishments

  • Supervised team of 30 staff members.
  • Achieved increase client participation by managing programs with accuracy and efficiency.
  • Collaborated with USDA/FNS and VDH in the development of Child and Adult Care Food Program.

Timeline

Chief Executive Officer

Capital Area Partnership Uplifting People
01.2019 - 08.2024

Senior Vice President/Youth Director

Capital Area Partnership Uplifting People
09.2005 - 12.2019

Child Care Food Program Coordinator/Nutritionist

Richmond Community Action Program
08.1985 - 08.2005

Bachelor of Science - Home Economics Education

North Carolina A&T State University

High School Diploma -

Chatham High School

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Hester Brown