Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hester Jeffery

Inglewood,CA

Summary

Accomplished delivery professional with a proven track record at FedEx Express, enhancing customer satisfaction through timely and safe package deliveries. Skilled in GPS route planning and package handling, I excel in fast-paced environments, significantly reducing damage rates. My excellent driving skills and ability to build rapport ensure high-quality service, meeting tight deadlines with efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Courier

FedEx Express
08.2022 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Contracted Delivery Driver

Wagner's Courier Service
06.2021 - 07.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Package Handler

FedEx
02.2018 - 05.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Education

Electrician Technician Certificate - Electrical Training

UEI College
Gardena, CA
06-2024

Skills

  • Hand and power tools
  • Troubleshooting skills
  • Safety awareness
  • Wiring techniques
  • Fixtures
  • Residential construction
  • Excellent driving skills
  • GPS and route planning
  • Package handling
  • Relationship building and rapport

Certification

OSHA 10 certified

DIR Certified Electrician

Timeline

Courier

FedEx Express
08.2022 - Current

Contracted Delivery Driver

Wagner's Courier Service
06.2021 - 07.2022

Package Handler

FedEx
02.2018 - 05.2021

Electrician Technician Certificate - Electrical Training

UEI College

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Hester Jeffery