Hetal Dhiren Bhatia
Orlando,FL
Summary
Strategic Hands on Solution Architect aiming to leverage skills for process analysis , technology and business solution development illustrated over 19+ years of industry success. Extensive experience in Legacy migration, data engineering, re-engineering systems for operation gains. Excellent communication skills and extensive experience working with clients and partners. 12+ years of Experience in Hospitality domain and some experience with Banking and Telecom.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Principal Application Architect
Discover Financial Services, DFS
07.2023 - Current
- Spearheaded the development of a Playwright testing framework by leveraging AI-assisted test generation (Claude Code), reducing script-writing time by 50%
- Analyzed performance metrics to identify areas for optimization, driving enhancements in application efficiency.
- Implemented a Proof of Concept to integrate FTL(free marker template) and react js, setting up a path for phased rollout of complex FTL application to migrate to react tech stack. https://github.com/hetalbhatia/ftlexample
- Embedding a culture on the importance of Non functional requirements
- Initiated a culture to review the Application design with NFR's with all stake holders (Technology and Business) that immensely helped leadership team to get insights on decisions and agreements
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
Principal Enterprise Architect
Sabre
01.2022 - 05.2023
- Designed solutions for modern and legacy applications.
- Defined SLA's and volumetrics for the new application/services.
- POC on Google's BigQuery for Application Audit History
- Cloud cost optimization - Splunk Cloud reducing the daily usage by ~300GB
Solution Architect
Capgemini/ Walt Disney Attraction Technology
04.2011 - 09.2021
- Lead ~40M $ portfolio end to end architecture and detailed design for Disney's Resort Recommendation and Resort Inventory Management System with 50+ interfaces and integration points including products like Revenue Optimization engines.
- Led a team of 10 architects , guiding and reviewing artifacts
- Architected the most critical strategic projects for Disney Dynamic Pricing, Dynamic Product Bundling .
- Architected Disney's Inventory Management System ground up
- Automated the Offer configuration system to help reduce initial load by business users
- Worked with Disney's architecture leadership to create the target architecture and communicated the vision to all stakeholders
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Managed and delivered advanced customization and configuration for Tour Operators Vendor solutions.
- Managed project scope, schedule, status and documentation.
- Managed project planning, resource allocation, scope, schedule, status and documentation.
- Worked closely with product teams to define and prioritize partner feature requests
- Created and implemented innovative business solutions to support corporate objectives.
- Migrated numerous legacy systems to newer technologies, reducing costs and enhancing efficiency of computing tasks.
- Created multi-site system architecture plans to reduce redundancy across entire organization.
- Lead various RFI/RFP's to evaluate the best product for marketplace implementation.
System Analyst
Atos Origin India
05.2010 - 04.2011
- Investigated and addressed system issues to enhance usability and improve functionality.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Evaluated and adopted new technologies to address changing industry needs.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
Title Application Developer
JPMorgan Chase
09.2009 - 05.2010
- Development and module testing of enhancements to Continuous Linked Settlement(CLS) business process and workflow.
- Participated in design and planning exercises for future software rollouts.
- Resolved system test and validation problems to provide normal program functioning.
- Provided code maintenance and system upgrades to maximize performance.
Consultant
Capgemini Technology Services
11.2005 - 09.2009
- Implemented a Proof of Concept to integrate FTL(free marker template) and react js, setting up a path for phased rollout of complex FTL application to migrate to react tech stack. https://github.com/hetalbhatia/ftlexample
- Embedding a culture on the importance of Non functional requirements
- Initiated a culture to review the Application design with NFR's with all stake holders (Technology and Business) that immensely helped leadership team to get insights on decisions and agreements
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
Education
Bachelor of Engineering - Computer Engineering
Shah And Anchor Kutchhi Engineering College
Mumbai, India05-2005
Skills
- Enterprise Architecture
- Cloud Computing
- Business Process Engineering
- Legacy Migration
- Service Oriented Architecture
- Client communication
- Key performance indicators
Technical Skills
- Cloud Computing(Google Cloud, AWS)
- Google Analytics
- RDBMS(Oracle 11, DB2, MySQL)/DocumentDB(MongoDB)/GraphDB (Neo4J)
- Struts, Spring MVC, Tapestry, Apache Cocoon
- Java/J2EE , Spring, ORM JPA, JDO
- Profiling Tools - Rational Profiler, JProbe, JProfiler
- Modeling Tools - RSA , Microsoft Vision
- Apache's XBeans, FOP, HSSF Serializer, XFO, iText
- Guvnor Rules Engine
Certification
- Google Generative AI Leader
- AWS AI Practitioner
- Google Cloud Digital Leader - Oct 2022-2025
- AWS Certified Solutions Architect- Associate - December 2021-2024
- Certified AWS Cloud Practitioner - November 2021- 2024
- Neo4j Certified Professional, Neo4j - September 2021
- Certified Level 1 Architect, Capgemini - October 2020 - 2023
- Certified Mongo DB Developer - January 2017- 2020
Timeline
Principal Application Architect
Discover Financial Services, DFS
07.2023 - Current
Principal Enterprise Architect
Sabre
01.2022 - 05.2023
Solution Architect
Capgemini/ Walt Disney Attraction Technology
04.2011 - 09.2021
System Analyst
Atos Origin India
05.2010 - 04.2011
Title Application Developer
JPMorgan Chase
09.2009 - 05.2010
Consultant
Capgemini Technology Services
11.2005 - 09.2009
Bachelor of Engineering - Computer Engineering
Shah And Anchor Kutchhi Engineering College