Summary
Overview
Work History
Education
Timeline
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Hi, I’m

Hetal Patel

Greenville,NC
The way to get started is to quit talking and begin doing.
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Hetal  Patel

Summary

Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Excellence at motivating, influencing and managing cross-functional teams without authority to meet strict deadlines and metrics.
• Ability to adapt in a regularly changing environment while able to prioritize and manage multiple tasks effectively with flexibility and composure to achieve results.
• Skills to develop and manage Smartsheet and Google Applications ie. Docs and Sites to help enable accurate reporting, decision-making and increase communication regarding projects statuses.
• Ability and drive to create order from chaos with strong attention to details.
• Influence critical stakeholders and negotiate solutions that enable operational excellence (effectiveness and efficiency).
• Deep understanding of organizational change management tools and processes to help ensure project rollout success.
• Passion for being creative and agile to identify and improve business processes.

Overview

17
years of professional experience

Work History

FUJIFILM Diosynth Biotechnologies
Morrisville, NC

Program Manager, Program Management
03.2021 - Current

Job overview

Provided oversight in strategic planning and execution on early stage microbial programs while ensuring alignment with the overall company strategy.

  • Managed high profile portfolios worth over 15 million in scope of work.
  • Partner with the Program Team Lead to develop, build, gain approval and execute on complex programs.
  • Lead and drive collaboration within program teams and key cross functional leaders to meet expected timelines, budget and safety standards.
  • Help manage team interactions to ensure input from appropriate team members is obtained to promote informed decision making.
  • Collaborate with key stakeholder to prepare presentations for executive and functional leaders and teams.
  • Work as part of a centralized Project Management function, contributing to cross departmental collaboration and continuous process improvement
  • Interacted with customers and clients to identify business needs and requirements.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Identified program obstacles and communicated possible impacts to team.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Participated in pilot tests and revised programs based on feedback and results.
  • Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.

Thermo Fisher Scientific, Patheon
Greenville, NC

Drug Product Commercial Proposal Specialist
10.2020 - 03.2021

Job overview

  • Drafts technical scope, high level timelines, and price estimates for the bid proposal using current quoting processes, tools, and templates.
  • Reviews technical strategy or alternative solutions with subject matter experts (SMEs) to align with client needs.
  • Issues new proposals and revisions of varying degree of difficulty then ensures completion of the bid process in a timely manner.
  • Engaged with the Legal and Contract functional groups implement legal terms and conditions. •
  • Supports Sales team on teleconferences or site visits with the client to confirm the technical aspects of projects are understood and priced appropriately.
  • Maintains the Salesforce platform to continuously update senior leadership.

Thermo Fisher Scientific, Patheon
Greenville, NC

Project Manager- Pharmaceutical Services Group
01.2019 - 10.2020

Job overview

Utilized strong project and process knowledge to drive and deliver on project milestones while performing continuous improvement activities for the introduction and execution of clinical trials and commercial therapeutics.

  • Developed and initiated projects, managed costs, and monitored performance.
  • Led and provided strategic direction to the Drug Product Readiness Governance Team of 15+ cross functional leaders to perform risk analysis in order to mitigate and improve processes to meet expected project deliverables and milestones across production.
  • Monitored project performance to identify areas of improvement and make adjustments.

Managed 12 assigned project scopes, functional group deliverables, and budgets to deliver development and early to late phase sterile medicinal products.
Identified, authored, and managed changes of scope to meet or exceed project stakeholder expectations. • Met right – first – time and on – time delivery by supporting cross – functional activities. • As the primary point of contact, identified paint points and accurately communicated weekly status reports and quarterly lessons learned to internal and external stakeholders.
• Facilitated decision making, escalations, conflict management, and cross – functional collaboration to drive progress to project completion.
• Identified and developed risk mitigation strategies to comply with Good Manufacturing Practices and Standard Operating Procedures for development, clinical, and commercial biopharmaceuticals.
• Supported other activities as dictated by the needs of the department and the business and was prepared to support travel as required based on project requirements.
• Established logistic training standards for development products.
• Designed organizational communication gap assessments during manufacturing activities and project initiation process improvements for onboarding and retention.

Thermo Fisher Scientific, Patheon
Greenville, NC

Sr. Project Coordinator – Pharmaceutical Services
07.2016 - 01.2019

Job overview

  • Supported multiple projects in a cross functional and global environment.
  • Acted as a liaison between project manager and internal teams.
  • Initiated, planed, executed, monitored and coordinated clinical trial material (CTM) sample shipment to third party vendors.
  • Helped develop job aids and training for various software.
  • Successfully managed projects with full life cycle responsibilities while developing project timelines and templates for team Steering Committees and for new technologies.

PATHEON PHARMACEUTICALS
Greenville, NC

Lab Analyst
02.2014 - 07.2016

Job overview

• Performed Quality Control Testing on final, intermediate, and stability of products.
• Applied knowledge and skills to diverse laboratory analyses.
• Performed cGLP practices according to current compendia, regulatory and corporate quality systems and principles.
• Performed investigations, validations OOS/STR and Drug Profiling via Dissolution.

Wal-Mart Pharmacy
Greenville, NC

Certified Pharmacy Technician
10.2006 - 11.2015

Job overview

  • Organized, coordinated, and supervised high volumes of work while adhering to excellent quality and firm timelines related to the clean room and laboratory studies and projects.
  • Performed chemical and microbiological assays using various methods.
  • Tracked Exception Reports, CAPAs and Non Conforming Materials with responsibility for timely documentation, resolution and closure of reports.
  • Trended, prepared and presented monthly reports to visually demonstrate the state of the facility during management review presentations.

Brody School Of Medicine- East Carolina University
Greenville, NC

Research Specialist
03.2010 - 02.2014

Job overview

  • Worked with highly recognized laboratories within the department of Pharmacology, Physiology, and Environmental Health Sciences.
  • Dedicated to studying the effects Perfluorooctanoic acid (PFOA), used heavily in Industry, on development of humans; the effects of Diabetes on Cardiac tissues during Ischemic events in humans; the effects of byproduct of pharmaceutics in the environment to the developmental aspects of children.
  • Demonstrated skills in designing, directing, optimization, instrument calibration, training Students, and executing projects.
  • Developed skill set, technical assays, Roadmap, and oversaw project tracking.
  • Took a lead role in numerous projects and consistently exceeded Supervisor’s expectations.

Education

University of North Carolina At Wilmington
Wilmington, NC

MBA from Business Administration And Management
06.2023

East Carolina University
Greenville, NC

Bachelor of Science from Biochemistry
12.2009

Wake Technical Community College
Raleigh, NC

Associate of Science from Math And Science
06.2008

Catawba Valley Community College
Hickory, NC

Associate of Science from Pre-Pharmacy
12.2006

Timeline

Program Manager, Program Management

FUJIFILM Diosynth Biotechnologies
03.2021 - Current

Drug Product Commercial Proposal Specialist

Thermo Fisher Scientific, Patheon
10.2020 - 03.2021

Project Manager- Pharmaceutical Services Group

Thermo Fisher Scientific, Patheon
01.2019 - 10.2020

Sr. Project Coordinator – Pharmaceutical Services

Thermo Fisher Scientific, Patheon
07.2016 - 01.2019

Lab Analyst

PATHEON PHARMACEUTICALS
02.2014 - 07.2016

Research Specialist

Brody School Of Medicine- East Carolina University
03.2010 - 02.2014

Certified Pharmacy Technician

Wal-Mart Pharmacy
10.2006 - 11.2015

University of North Carolina At Wilmington

MBA from Business Administration And Management

East Carolina University

Bachelor of Science from Biochemistry

Wake Technical Community College

Associate of Science from Math And Science

Catawba Valley Community College

Associate of Science from Pre-Pharmacy
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Hetal Patel