Hi, I’m
HETEL VASQUEZ
Los Angeles,CA
Summary
Positive and upbeat Occupancy Specialist skilled in relationship management. Connect with residents to increase satisfaction and reduce turnover. Handle business needs and keep properties compliant with well-organized and proactive approach.
Overview
20
years of professional experience
Work History
Genessy ManagementLos Angeles, CA
Occupancy Specialist
10.2022 - Current
Job overview
- Verified applicant income, assets, and expenses to determine eligibility.
- Reviewed and processed applications for affordable housing programs.
- Developed strong relationships with community agencies to expand resources for tenants.
- Conducted annual recertifications for continued program eligibility.
Genessy ManagementLos Angeles, CA
Compliance Coordinator
06.2018 - 10.2022
Job overview
- Streamlined existing reporting mechanisms to improve efficiency in tracking compliance-related activities.
- Investigated reported incidents of non-compliance or unethical behavior within organization.
- Reviewed reports to determine compliance status within individual departments.
- Collaborated with cross-functional teams to address any identified noncompliance issues.
Pitman Pediatric CenterLos Angeles, CA
Administrative Assistant
02.2010 - 02.2017
Job overview
- Directed calls based on query type to streamline support.
- Received and distributed incoming mail and digital correspondence.
- Welcomed guests, issued passes and took incoming phone calls at reception.
- Helped maintain office organization for aesthetic appeal and easy access to supplies.
KTLA Channel 5Los Angeles, CA
Clerical Assistant Intern
11.2005 - 01.2008
Job overview
- Developed and maintained professional relationships with internal employees and customers.
- Supported staff with diagnosing hardware and software issues and troubleshooting activities.
- Participated in staff meetings, contributing ideas to improve processes and procedures.
- Ordered office supplies to keep inventory on hand.
Education
Marshall Highschool
Highschool Diploma
06.1996
United Education Institute
Office Administration Diploma from Administrative Office
02.1998
Skills
- Conflict Resolution
- Resident Screening
- Eviction Procedures
- Tax Credit Compliance
- Resident relations
- Section 8 compliance
- Renovation
- Effective Problem Solving
- Interpersonal Skills
- Equipment Tracking
- Facilities Management
- Communication Skills
- Administrative Tasks
Languages
English
Spanish
Timeline
Occupancy Specialist
Genessy Management
10.2022 - Current
Compliance Coordinator
Genessy Management
06.2018 - 10.2022
Administrative Assistant
Pitman Pediatric Center
02.2010 - 02.2017
Clerical Assistant Intern
KTLA Channel 5
11.2005 - 01.2008
Marshall Highschool
Highschool Diploma
United Education Institute
Office Administration Diploma from Administrative Office