Hetvi Patel
Glenview,IL
Overview
6
6
years of professional experience
Work History
Jr Universal Banker
Byline Bank
11.2025 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
Teller
Byline Bank
03.2025 - 11.2025
- Processed customer transactions accurately and efficiently, ensuring adherence to banking policies
- Assisted customers with account inquiries, providing solutions to enhance satisfaction
- Utilized banking software to manage daily cash flow and maintain accurate records
- Monitored compliance with regulatory requirements, minimizing risk to the bank
ECOMM Department Head
Jewel-Osco
08.2020 - 03.2025
- Enforced departmental policies, procedures and state and federal laws.
- Provided leadership during times of crisis or change in order to maintain productivity levels.
- Hired, trained and coached employees to deliver world-class customer service.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Polling Place Technician
Cook County
03.2022 - 03.2024
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Receptionist Assistant
NCH Hospital
08.2019 - 12.2019
- Handled confidential information with discretion and professionalism.
- Organized filing system for easy retrieval of documents.
- Input new documents, expenses and orders into system for timely recordkeeping.
- Obtained and processed payments from clients for products and services.
Education
Bachelor of Science - Cybersecurity
DePaul University
Chicago, IL06-2026
Associate of Arts - Computer Science
Oakton Community College
Des Plaines, IL05.2023
Skills
- Cash handling proficiency
- Branch operations
- Electronic funds transfer
- Wire transfers
- Deposit processing
- Document preparation
- Risk management
- Financial product sales
- Teller experience
- Customer service
- Proficient in C, Java, Python
- Commercial banking
Timeline
Jr Universal Banker
Byline Bank
11.2025 - Current
Teller
Byline Bank
03.2025 - 11.2025
Polling Place Technician
Cook County
03.2022 - 03.2024
ECOMM Department Head
Jewel-Osco
08.2020 - 03.2025
Receptionist Assistant
NCH Hospital
08.2019 - 12.2019
Associate of Arts - Computer Science
Oakton Community College
Bachelor of Science - Cybersecurity
DePaul University