Hewad Malikzada
Knoxville,TN
Summary
Dynamic professional with a proven track record at Aramark UTK, excelling in customer service and team collaboration. Recognized for enhancing operational efficiency and promoting high customer satisfaction through effective communication and problem-solving. Skilled in data management and project planning, committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
FSW lead
Aramark UTK
Knoxville, TN
09.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Secretary to the General Manager
MAPA united nation mine action program
Kabul, Afghanistan
01.2019 - 02.2024
- Hewad demonstrated a strong commitment to community service. He volunteered as an ESL (English as a Second Language) instructor, helping local residents improve their language skills. His dedication to humanitarian efforts also led him to collaborate with the United Nations’ Main Action Program for Afghanistan, contributing to initiatives aimed at supporting Afghan communities during times of need.
- Coordinated communication between the General Manager and various departments.
- Managed scheduling and travel arrangements for the General Manager's meetings.
- Organized and maintained confidential documents and records efficiently.
- Maintained confidential information regarding organizational activities or personnel matters concerning the office of the General Manager.
- Completed data entry tasks such as updating client records or entering financial transactions into accounting software.
- Provided administrative support to the General Manager including scheduling meetings, preparing agendas and taking minutes.
Education
BBA - Business Administration And Management
Kardan University
Kabul Afghanistan01-2024
Skills
- Customer service
- Data entry
- Scheduling management
- Document organization
- Communication coordination
- Project management
- Team collaboration
- Time management
- Public speaking
- Active listening
- Project planning
- Supervision and leadership
- MS office
- Microsoft office
- Recordkeeping
- Verbal communication
- Excellent communication
- Data management
Timeline
FSW lead
Aramark UTK
09.2024 - Current
Secretary to the General Manager
MAPA united nation mine action program
01.2019 - 02.2024
BBA - Business Administration And Management
Kardan University