Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hewan Asfaw

Dallas,TX

Summary

Proven track record of enhancing customer satisfaction and product quality at Amazon.Inc, showcasing exceptional time management and attention to detail. Expert in streamlining processes and fostering stakeholder relationships, significantly improving operational efficiency. Skilled in computer applications, adept at driving innovations and implementing effective quality control measures.

Overview

7
7
years of professional experience

Work History

Whorehouse Associate

Amazon.Inc
11.2024 - 11.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Homecare

Legacy at Home
05.2020 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Cellphone Quality Control

Protec Staffing
01.2018 - 11.2018
  • Assisted in root cause analysis investigations for non-conforming products, contributing valuable insights and recommendations for corrective actions.
  • Streamlined communication between departments, resulting in improved issue resolution and faster response times.
  • Identified opportunities for process improvements through careful analysis of inspection data and trends, leading to more effective quality control measures.
  • Improved product quality by conducting thorough inspections and identifying defects in materials.
  • Collaborated with production team to develop new procedures for reducing manufacturing errors and increasing overall product quality.

Education

High School Diploma -

Minilik Secondary School
Addis Abeba
09-1992

Skills

  • Time management
  • Attention to detail
  • Computer skills

Languages

English
Limited Working

Timeline

Whorehouse Associate

Amazon.Inc
11.2024 - 11.2024

Homecare

Legacy at Home
05.2020 - 01.2021

Cellphone Quality Control

Protec Staffing
01.2018 - 11.2018

High School Diploma -

Minilik Secondary School

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Hewan Asfaw