Heydi Aguilar

• Implemented evidence-based practices to enhance clinical protocols and operational efficiency.
• Analyzed patient data to identify trends, driving improvements in service delivery.
• Led quality improvement initiatives resulting in enhanced patient satisfaction scores.
• Coordinated daily administrative operations to enhance workflow efficiency.
• Managed scheduling and appointment systems, optimizing practice availability for patients.
• Ordering weekly inventory for Student Dentist,gather daily instruments and maintain suite fully stuck ready for daily used.

• Supervised daily operations of dental procedures, ensuring compliance with safety and regulatory standards.
• Trained and mentored new dental assistants, enhancing team performance and service quality.
• Streamlined patient flow processes, reducing wait times and improving overall patient satisfaction.
• Implemented infection control protocols, maintaining high standards of hygiene in the clinical environment.
• Assisted in developing treatment plans alongside dentists, ensuring clarity and understanding for patients.
• Managed inventory levels of dental supplies, reducing waste through efficient procurement practices.
• Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
• Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
• Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
• Maintained strict sterilization protocols, ensuring a safe and sanitary environment for patients and staff.
• Improved patient satisfaction by providing efficient and accurate dental assistance during various procedures.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Implemented digital record-keeping systems, improving organization and accessibility of patient information.
• Acted as a liaison between dentist, insurance providers, and patients for smooth billing processes and coverage inquiries.
• Took dental images following strict patient protection rules, applying lead aprons.
• Provided customized oral health advice based on individual patient needs, promoting long-term wellness beyond the office visitation period.
• Managed inventory of dental supplies, reducing costs by optimizing order frequency and amounts.
• Trained new dental assistants, providing guidance on best practices and ensuring high-quality patient care.
• Collaborated with dentists to develop comprehensive treatment plans, enhancing patient outcomes.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Sterilized rooms and prepped equipment and instruments for 20 or more procedures daily.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.

• Coordinated office operations to ensure efficient workflow and support team objectives.
• Managed scheduling and calendar appointments for executives, optimizing time management and productivity.
• Developed and maintained filing systems for easy access to important documents and records.
• Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
• Facilitated correspondence between clients and management, enhancing customer relations and satisfaction.
• Oversaw inventory management for office supplies, reducing costs through effective vendor negotiations.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.

• Processed high-volume invoices with accuracy and attention to detail.
• Maintained vendor relationships through effective communication and conflict resolution.
• Reviewed and reconciled discrepancies in accounts payable transactions.
• Implemented streamlined procedures to enhance payment processing efficiency.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Maintained accurate financial records by regularly reconciling accounts payable transactions.
• Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
• Matched purchase orders with invoices and recorded necessary information.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Entered figures using 10-key calculator to compute data quickly.
• Generated invoices upon receipt of billing information and tracked collection progress.

Diploma in Accounting /Bookkeeping