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Heydi Reyes
Miami Beach,US
Summary
My name is Heydi Reyes, and I am 20 years old. I come from a Hispanic household and am bilingual, speaking both English and Spanish. I am currently studying in college and working toward my educational and career goals. One of the things I enjoy most is experiencing new things, whether that means learning new skills, exploring different cultures, or taking on new challenges. Being bilingual and growing up in a diverse environment has helped me develop strong communication skills and an open-minded perspective. I look forward to continuing my education and gaining new experiences that will help me grow both personally and professionally.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Customer Service Cashier
sandwhich qbano
Miami Beach, FL
03.2025 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and managed relationships with customers to increase customer loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Science - Sonography
Miami Dade College
Miami, FL 08.2024 - Current
Skills
- Drawer management
- Order coordination
- Check processing
- Basic math
- Multitasking and organization
- Positive and professional
- Cash handling
- Conflict resolution
- Guest services
- Issue escalation
- Customer service
- Adaptability and flexibility
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Healthcare benefitsPaid time offCareer advancementWork-life balanceSoftware
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
Learning new skills
Music
Technology
Timeline
Customer Service Cashier
sandwhich qbano
03.2025 - Current
Associate of Science - Sonography
Miami Dade College
08.2024 - Current