Heydi Sabina
Greenacres,FL
Summary
Detail-oriented and knowledgeable doctor's assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and nature dedicated to optimal patient care. Foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Doctor's Assistant
Lake Worth Injury & Wellness
08.2022 - Current
- Referred to and consulted with physicians and other healthcare providers on patient care.
- Recorded patient history to accurately track conditions, progress, and diagnosis for comprehensive medical records.
- Processed bills to our billing department and prepared slip forms with payments received via mail.
- Prepared, verified, and sent password protected medical records and billing ledgers to other facilities. Also, subpoenas were prepared and sent along with invoices.
- Assisted with physical examinations to assess patients' health and current condition for optimal treatment.
- Referred patient to other specialists and diagnostic images to improve patient's condition.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Learned and followed laws and HIPAA guidelines to keep the office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Input patient data into the computer system using PAYDC and check the information for accuracy.
- Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
- Collected and documented patient medical information such as blood pressure and weight.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep the office running smoothly.
- Answered phones to respond to customer questions, provide information, and schedule appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Pharmacy Technician/Customer Service
PharmaSource/Abbvie Group
01.2022 - 08.2022
- Worked with multiple departments: Image Indexing, PreQA, and Outbound Calls
- Gained knowledge on how to run a prescription by paying attention to detail and doing data entry
- Working at PharmaSource felt right because it felt like saving lives every day
- People who needed their medications to increase their chances of having a better day and better health,
- It felt like being a true hero by helping the community by providing the assistance needed by making sure their prescription was correct and ensuring medication was received.
Loss Mitigation Specialist
RAS Legal Group
09.2021 - 01.2022
- Customer Service Representative, Collections Specialist, Teamwork, Self-reliance, confidence and positivity in my work
- Helped clients not to lose their home
- I assisted with their decision making on their property
- How to bring their account currents or avoid having their account delinquent
- Counseling customers on how to avoid having a negative impact on their credit report
- It’s my professional and personal goal every day to satisfy our customers by providing them my best attention, care and help.
Medical Records Specialist
Kanner And Pintaluga Law Firm
11.2020 - 09.2021
- Prepare, request, receive and review medical records, bills, health liens and Pip Logs
- Fax, email and mail use to send requests
- Dealt with facilities everyday over the phone
- Learned how to be persistent to obtain what was required for the case
- Audit cases
- Multitask with multiple case’s tasks at once
- Worked at fast pace
- Adapted to fast changes
- Great teamwork
- Learned how to remain patient in difficult moments with emergency cases
- Prepared TORT Letters
- Calculated balances, adjustments, and payments
- Obtaining and updating electronic health records
- Keeping cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database
- Updating job knowledge by participating in educational opportunities; listening and paying attention to new ideas
- Reporting, Research and Legal Administration Skills
- Also, Litigation, Client Relationships, Organization, Planning, Attention to Detail, Confidentiality, Dependability, Client Confidentiality.
Legal Assistant
Law Office Of Ross G. Lavin
05.2019 - 05.2020
- Prepared interrogatories, requests for admissions, requests for production of documents and requests for examination
- Assisted with client interviews and took meticulous notes for inclusion in reports
- Handled office scheduling and made notes for deadlines, motions and other important dates
- Scheduled appointments and depositions
- Assisted attorneys with reviewing and organizing witness reports
- Coordinated law office activities, including scheduling of depositions, examinations under oath and independent medical examinations
- Prepared case summaries for Personal Injury Cases
- Filed PI cases and got them going, helping the client through the process after an accident
- Helped injured clients to seek treatment from professional doctors
- Conducted background investigations on defendant
- Contacted clients to schedule appointments and discuss progress of cases
- Interviewed and prepared intake sheets for clients in Spanish and English
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation
- Created CYA letters
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes
- Assisted up to 2 lawyers and 2 paralegals at time.
Front Desk and Aftercare Counselor/ Somerset Academy Lakes and Slam School
10.2018 - 05.2019
- In-depth knowledge of the administrative policies and procedures of school
- Comprehensive knowledge of handling front desk activities
- Daily tasks include scheduling meetings, facilitating communication between teachers, staff, and families
- Excellent telephone etiquette with pleasant personality
- Translator in parent teacher meetings, faculty meetings and Counselor meetings, substituting classes, receiving payments and writing receipts, handling money (cash, checks and money order)
- Knowledge on record keeping and clerical tasks
- Outstanding communication and problem-solving skills
- Advanced knowledge of computer skills like Word, Excel, Outlook and Internet Explorer
- Excellent customer service and guest relationship skills.
Cashier / Dominos Pizza
01.2018 - 06.2018
- Learned how to handle the situation in the best way and help the clients to solve any inconvenience or issue
- Patience, acceptance of criticism, enthusiasm, and self-motivation
- Members with Domino’s Pizza undertake a variety of duties with the pizza delivery chain
- Most of the time, team members help operate their restaurant
- Crew member job duties include taking phone calls, filling out specific orders, making pizzas, and completing cash transactions with customers that come to pick up food orders.
Cashier
Milam’s Market
07.2016 - 01.2017
- Customer Service
- Always greeting the customers, dealing with and trying to solve their issues
- Help customers find the groceries needed, complete their purchases at a cash register, bag their groceries, and helping them load their grocery bags into their vehicles.
Education
Some College (No Degree) - Studying Nursing
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Miami Springs Senior High School
Miami, FL06.2017
Skills
- Bilingual (English/Spanish)
- Teamwork
- Clerical work
- Self-reliance
- Work ethic
- Confidence, positivity, and patience
- Willingness to learn
- Customer Service/Communication
- Research
- Organization
- Fast-paced work
- Knowledge of computers (MS Word, PowerPoint, Excel, Internet, and basics)
- Medical Terminology
- Medical Records Management
- Direct Patient Care
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Doctor's Assistant
Lake Worth Injury & Wellness
08.2022 - Current
Pharmacy Technician/Customer Service
PharmaSource/Abbvie Group
01.2022 - 08.2022
Loss Mitigation Specialist
RAS Legal Group
09.2021 - 01.2022
Medical Records Specialist
Kanner And Pintaluga Law Firm
11.2020 - 09.2021
Legal Assistant
Law Office Of Ross G. Lavin
05.2019 - 05.2020
Front Desk and Aftercare Counselor/ Somerset Academy Lakes and Slam School
10.2018 - 05.2019
Cashier / Dominos Pizza
01.2018 - 06.2018
Cashier
Milam’s Market
07.2016 - 01.2017
Some College (No Degree) - Studying Nursing
Palm Beach State College
High School Diploma -
Miami Springs Senior High School
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