Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Heylee Parker

Tallmadge,OH

Summary

Dynamic and customer-focused professional with extensive experience at Chipotle Grill, excelling in food safety and guest engagement. Proven ability to enhance dining experiences through effective communication and problem-solving skills. Committed to maintaining high standards of service and cleanliness while fostering positive interactions with guests.

Overview

4
4
years of professional experience

Work History

Line Worker

Chipotle Grill
Cuyahoga Falls, Ohio
08.2025 - 09.2025
  • Prepared and served food items according to safety and quality standards.
  • Maintained cleanliness of kitchen and dining areas during service hours.
  • Assisted in inventory management and stocked supplies as needed.
  • Operated kitchen equipment and utensils following safety protocols.
  • Provided excellent customer service by addressing inquiries and concerns promptly.
  • Followed instructions for meal assembly to meet dietary requirements.
  • Monitored food freshness, discarding expired items regularly for safety compliance.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Performed variety of duties related to food service.

Server

Hibachi Japan
Cuyahoga Falls, Ohio
07.2024 - 08.2025
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed food and drink orders accurately and efficiently.
  • Assisted with menu selections and offered recommendations to guests.
  • Maintained cleanliness of tables and dining area throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Handled guest inquiries and resolved minor issues promptly.
  • Trained new servers on restaurant procedures and customer service standards.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.

Host

Hibachi Japan
Cuyahoga Falls, Ohio
02.2023 - 07.2024
  • Greeted guests upon arrival and ensured a warm welcome.
  • Managed reservations and coordinated seating arrangements effectively.
  • Assisted servers in delivering food and drinks promptly to guests.
  • Provided information about menu items and answered guest inquiries clearly.
  • Maintained cleanliness of host area and organized dining materials efficiently.
  • Collaborated with staff to ensure smooth dining operations during peak hours.
  • Monitored guest flow to optimize seating and minimize wait times effectively.
  • Handled customer complaints professionally, ensuring a positive dining experience.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Floor Salesperson

The Exchange
Cuyahoga Falls, Ohio
03.2022 - 05.2023
  • Assisted customers in finding products and answering inquiries.
  • Organized merchandise displays to enhance customer experience.
  • Maintained clean and orderly sales floor environment.
  • Operated cash register for customer transactions and returns.
  • Collaborated with team members to restock inventory as needed.
  • Provided product information and recommendations to customers.
  • Supported promotional events by setting up displays and signage.
  • Monitored stock levels and reported shortages to management.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Processed payments using cash registers or point-of-sale systems.

Education

Bachelor of Arts - Psychology

Kent State University
Kent, OH
05-2028

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Psychological assessment
  • Data analysis
  • Active listening
  • Problem solving
  • Critical thinking
  • Positive guest interactions
  • Dish preparation
  • Sales expertise
  • Suggestive selling
  • Hospitality service expertise
  • Guest engagement
  • Menu memorization
  • Safe food handling
  • POS operation

Affiliations

I play bass guitar in a band, have played violin in an orchestra, I am a freelance artist, and I love to support local.

References

References available upon request.

Timeline

Line Worker

Chipotle Grill
08.2025 - 09.2025

Server

Hibachi Japan
07.2024 - 08.2025

Host

Hibachi Japan
02.2023 - 07.2024

Floor Salesperson

The Exchange
03.2022 - 05.2023

Bachelor of Arts - Psychology

Kent State University

Similar Profiles

CREATE PROFILE