Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Company Owner
Poinciana Tree Properties, LLC
Jacksonville, FL
01.2006 - Current
Business is dedicated as mortgage holder by lending money to real estates investors and rental property management.
Identified lending risks and implemented strategies to reduce loan defaults.
Verified income of borrower and gathered credit information.
Defined repayment terms to consumers and educated on default consequences.
Complied applications and paperwork and double-checked for accuracy.
Approved loans that met specifications.
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Exercised direct supervision over property staff.
Operated hand and power tools to complete repairs.
General building maintenance.
HVAC Technician
Doug Williams Rick Gilbert Refrig Plbg Htg And Air Cond
Elizabeth City, NC
11.2022 - 04.2023
Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
Documented all repair work performed on HVAC units according to company standards.
Maintained records of all repairs and maintenance activities for future reference purposes.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Resolved customer complaints regarding installation or service issues in a timely manner.
Property Owner DVA
Villager apartments
Jacksonville, FL
08.2004 - 10.2019
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Handled resident complaints and expedited maintenance requests.
Exercised direct supervision over property staff.
Met with prospective tenants to show property and assess applications or sign leases.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Drafted and monitored budgets for overall maintenance and operations.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
General Manager
Canopy Oakes Properties, LLC
Tallahassee, FL
02.2004 - 12.2006
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Exercised direct supervision over property staff.
Completed lease applications and verifications, notifying prospects of results.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Company Owner
Herramientas Y Equipo
Vega Baja, PR
01.1995 - 12.2004
Business was dedicated to sell and repair all type of power tools such as Makita, Milwaukee,
Dewalt, Ridgid, Ryobi Porter Cable as well as gasoline equipment.
Coordinated with vendor representatives to organize schedules, review specifications and meet quality goals.
Responded to technical issues by troubleshooting and resolving problems.
Processed and recorded customer transactions.
Employed sales techniques to boost sales and services.
Sales Representative
Herramientas Industriales, Inc
Rio Piedras, PR
01.1985 - 12.1994
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Monitored customer order process and addressed customer issues.
Answered product questions with up-to-date knowledge of sales and promotions.
Demonstrated product features to align with customer needs.
Presented products and services to prospective and existing customers to meet client needs.
Adhered to company initiatives and achieved established goals.
Taxi Driver
NYC Taxi & Limousine Commission
Manhattan, NY
10.1981 - 12.1984
Maintained vehicle to maximize passenger satisfaction.
Followed safety rules to keep clean driving record with no accidents or incidents.
Cleaned vehicle regularly to maintain professional appearance.
Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
Upheld high standards of professionalism and discretion when working with high-value clients.
Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
Applied mathematical skills to determine fares and change.
Determined pickup assignments and shift schedule by checking in with dispatch service.
Education
High School Diploma -
Ponce High School
Ponce, PR
05.1981
Skills
Staffing
Policy and procedure implementation
Business development
Financial administration
Purchasing and planning
Sound judgment
Sales Techniques
Computer skills
Organization
Teambuilding
Bilingual
Additional Information
Self learned Courses on: electricity, electronics, plumbing and modern auto-mechanics.
Certification
Career Institute Of Technology: Full HVAC Course graduate.
Possess EPA Universal Technician License and 609 Automotive License
Timeline
HVAC Technician
Doug Williams Rick Gilbert Refrig Plbg Htg And Air Cond
CEO and President at Kelman Properties LLC and McKenzie Properties InternationalCEO and President at Kelman Properties LLC and McKenzie Properties International