Heyward Andrew Hall
Process Architect And Program Manager
Huntsville,AL
Summary
Collaborative Senior Technical Program Manager partners with executive teams to define and develop solutions for commercial and government customers. Skilled in project management to efficiently manage customer deliverables. Creates cross-functional partnerships to drive effectiveness. Proven success building and motivating teams to meet project goals. Demonstrated leadership in systems implementation, program execution, and process improvement.
Overview
19
19
years of professional experience
2
2
College degrees
5
5
Certifications
Work History
Strategy and Process Architect
JHNA, Inc.
Huntsville, AL
01.2020 - Current
- Led Agile teams to develop SysML System Architecture models and UAF Enterprise Architecture Framework models for government and commercial customers. Demonstrated cross-functional team leadership across commercial, government, and internal projects for IT, Model Based Systems Engineering (MBSE), and Architecture Teams.
- Designed governance structures for a government program office that encourages stakeholder involvement in system and software architectural decision-making. Taught Program Managers to identify and track dependencies using Jira.
- Developed change management strategy to increase program velocity and create alignment between development teams, system teams, and external vendors. Introduced Product Owner and Product Manager roles to enable Product-based development. Facilitated quarterly planning activities for government and commercial customers.
- Selected for the Leadership Development program. Awarded the "Annual Living the Values Award" in first year.
- Served as an IT Subject Matter Expert for the IT Department as needed during regulatory assessments and migration to cloud services.
Project Manager / Program Manager
U.S. Army Contractor
Huntsville, AL
07.2015 - 01.2020
- Project Manger, ReLogic Research, Inc., 09-2018 to 01-2020.
- Lead Optical Metrologist (Program Manager) Integration Innovation, Inc., 07-2015 to 09-2018
- Developed and executed a concept for the Army to establish a metrology laboratory to centralize and standardize dimensional measurements of hardware as an infrastructure program. Implemented communication standards to gain executive and government partner support. Realized a cost avoidance for the U.S. Government of $100 million on a $500,000 project in the first year.
- Developed a scalable, cadenced, program structure to increase efficiency, establish repeatable workflows, and decrease lead time for customer projects. Integrated Kanban for tracking projects, planning resources, and increasing flow.
- Led investigation for Army Airworthiness to determine plausibility of inspecting and measuring complex multi-material hardware assemblies using Computed Tomography (CT).
- Management Duties: developing requirements, tracking projects' costs and schedules, creating labor and travel estimates, writing monthly reports, workforce development, and business development.
Management Consultant, Owner
Refracting Ideas, LLC
Huntsville, AL
01.2014 - 03.2019
- Led a client transformation in order to position for an acquisition by a market leader. Increased the client revenue by 30% during the first quarter of a branding initiative. Total revenue increased by 200% by the end of the transformation. Led client through a private acquisition.
- Developed marketing management strategies for a national financial corporation.
Analyst
U.S. Missile Defense Agency Contractor
Huntsville, AL
10.2011 - 07.2015
- Harlan Lee & Associates, LLC, 10-2011 to 07-2015.
- Initiated process improvement project and reduced waste by 50%.
- Coordinated $1.2M equipment contract award by prioritizing acquisitions and negotiating facility lighting system contract.
- Executed a financial audit with 99% accuracy.
- Agency photographer for documenting worldwide testing events.
- Designed and wrote user manuals for creative studio operations.
Operations Manager
MechOptix (Startup)
Huntsville, AL
02.2014 - 07.2014
- Performed market, brand awareness, and SWOT analyses. Led product rebrand.
Creative, Trainer
Apple, Inc
Huntsville, AL
05.2008 - 10.2011
- Led technical training courses for in-house team on portable device repair procedures. Lead trainer for technical, creative, business, and sales teams totaling 70 people.
- Established new SMB relationships, maintained CRM, managed accounts.
Sales Associate and Lab Technician
Ritz Camera Centers
Huntsville, AL
08.2007 - 05.2008
- Led sales team to increase sales by 30% and customer satisfaction which kept the store open for 2 more years during company wide downsizing.
- Maintained safe lab operating procedures and properly disposed of chemistry.
Technician
A&A Computers
Enterprise, AL
01.2003 - 03.2007
- Troubleshot, repaired, designed, and assembled computer and network systems.
Work History
Founding Board Member
Urban Engine
Huntsville, AL
08.2016 - 07.2017
- The founding team created the organization out of a few community projects in order to champion coworking, professional development, and accelerate STEAM innovation in Huntsville, AL.
Co-Founder
Open Huntsville
Huntsville, AL
06.2015 - 06.2017
- Created the brand and market position.
- Project Manager for software development.
Education
Executive MBA - Strategic Leadership, US Business Law, Blockchain
Quantic School of Business And Technology
Washington, D.C. 03.2022 - 10.2022
Bachelor of Arts - Studio Arts
University of Alabama At Huntsville
Huntsville, AL 08.2005 - 01.2015
Skills
Project Management
undefinedCertification
Certified SAFe® 4 Agilist (Scaled Agile)
Quote
When people talk, listen completely. Don’t be thinking what you’re going to say. Most people never listen.
Ernest Hemingway
Timeline
Certified Enterprise Business Agility Strategist by AbilityHealth
04-2022
ICAgile Certified Professional - Business Agility Foundations (CP-BAF)
04-2022
Executive MBA - Strategic Leadership, US Business Law, Blockchain
Quantic School of Business And Technology
03.2022 - 10.2022
Certified SAFe® 5 Scrum Master
08-2020
Certified SAFe® 5 Government Practitioner
06-2020
Strategy and Process Architect
JHNA, Inc.
01.2020 - Current
Certified SAFe® 4 Agilist (Scaled Agile)
08-2018
Project Manager / Program Manager
U.S. Army Contractor
07.2015 - 01.2020
Operations Manager
MechOptix (Startup)
02.2014 - 07.2014
Management Consultant, Owner
Refracting Ideas, LLC
01.2014 - 03.2019
Analyst
U.S. Missile Defense Agency Contractor
10.2011 - 07.2015
Creative, Trainer
Apple, Inc
05.2008 - 10.2011
Sales Associate and Lab Technician
Ritz Camera Centers
08.2007 - 05.2008
Bachelor of Arts - Studio Arts
University of Alabama At Huntsville
08.2005 - 01.2015
Technician
A&A Computers
01.2003 - 03.2007
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