Hezekiah Hughes
Irvine,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service and equipment operation at Lucky Strike. Proven track record in safety monitoring and emergency evacuation procedures, enhancing guest satisfaction and operational efficiency. Adept at training staff and ensuring compliance with safety protocols, contributing to a secure and enjoyable environment.
Overview
11
11
years of professional experience
Work History
Ride Operator
Lucky Strike
Irvine, CA
04.2024 - Current
- Operated ride machinery ensuring guest safety and enjoyment.
- Monitored ride systems for efficiency and immediate response to malfunctions.
- Provided exceptional customer service addressing inquiries and concerns promptly.
- Trained new operators on safety protocols and operational procedures.
Talent/ Ride Operator
Knotts Berry Farm
Buena Park, CA
08.2015 - 11.2025
- Operated and monitored ride systems to ensure guest safety and enjoyment.
- Conducted pre-ride safety inspections to maintain operational standards.
- Assisted guests with boarding, providing clear instructions for safe ride experiences.
- Responded promptly to guest inquiries and concerns, enhancing overall satisfaction.
Track Attendant
K1 Speed
Irvine, CA
02.2023 - 01.2024
- Monitored kart performance and ensured operational safety during races.
- Conducted routine maintenance checks on karts to guarantee optimal performance.
- Assisted in training new staff on track operations and safety protocols.
- Managed race schedules and coordinated timing systems for events.
Ramp Agent
Delta Global Services, DGS
Santa Ana, CA
11.2019 - 11.2020
- Coordinated aircraft arrival and departure processes, ensuring timely baggage handling.
- Operated ground support equipment to facilitate efficient loading and unloading of cargo.
- Monitored safety protocols during ramp operations to maintain compliance with regulatory standards.
- Trained new team members on best practices for ramp operations and safety procedures.
Crew Member
Little Caesars Pizza
Fullerton, CA
03.2017 - 10.2018
- Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
- Operated kitchen equipment, maintaining high standards of safety and sanitation protocols.
- Prepared food items according to established recipes and quality standards, ensuring consistency.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
Bag Runner
G2 Secure Staff
Los Angeles, CA
05.2016 - 10.2017
- Delivered timely transport of bags to designated areas, ensuring efficient workflow and customer satisfaction.
- Operated baggage handling equipment, adhering to safety protocols and operational guidelines.
- Collaborated with team members to streamline baggage processing, enhancing overall efficiency and performance.
- Monitored inventory levels of baggage carts and equipment, reporting shortages to management for prompt resolution.
Education
High School Diploma -
La Vista High School
Fullerton, CA05.2016
Skills
Customer service
Equipment operation
Safety monitoring
Emergency evacuation procedures
Timeline
Ride Operator
Lucky Strike
04.2024 - Current
Track Attendant
K1 Speed
02.2023 - 01.2024
Ramp Agent
Delta Global Services, DGS
11.2019 - 11.2020
Crew Member
Little Caesars Pizza
03.2017 - 10.2018
Bag Runner
G2 Secure Staff
05.2016 - 10.2017
Talent/ Ride Operator
Knotts Berry Farm
08.2015 - 11.2025
High School Diploma -
La Vista High School