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Summary
Dynamic professional with extensive experience in project management and technical coordination. Skilled in developing marketing strategies and fostering strong client relationships to achieve high satisfaction levels and timely service delivery.
Overview
8
8
years of professional experience
Work History
Relationship Manager
Self Employed Web
Ashburn
04.2020 - Current
- Cultivated strong client relationships through regular communication and feedback.
- Managed project timelines to ensure timely delivery of services.
- Developed marketing strategies to enhance brand visibility and engagement.
- Coordinated with technical teams to align project objectives with client expectations.
- Resolved client issues promptly, maintaining high satisfaction levels throughout engagements.
Retail Sales Associate
Aspen Surgical
Deane
06.2018 - 03.2020
- Guided customers in selecting surgical products based on individual needs, improving customer satisfaction.
- Maintained knowledge of Aspen Surgical's product lines and inventory updates.
- Partnered with team members to improve customer service experiences, fostering a positive shopping environment.
- Designed and arranged merchandise displays to highlight new and seasonal products, attracting customer attention.
- Trained new associates on sales techniques and product information.
- Monitored inventory levels and reported restocking needs to management.
Education
Bachelor of Science - Health Services Administration
Delaware Technical Community College
DE06-2018
Skills
- Client relationship management
- Cross-functional collaboration
- Project oversight
- Sales forecasting
- Marketing strategy
- Customer service
Languages
Spanish
Native/ Bilingual
Italian
Professional
Afrikaans
Professional
Websites
Affiliations
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Timeline
Relationship Manager
Self Employed Web
04.2020 - Current
Retail Sales Associate
Aspen Surgical
06.2018 - 03.2020
Bachelor of Science - Health Services Administration
Delaware Technical Community College