Diyar Ozen

At AlphaSense, I lead QA strategies for our AI-driven market intelligence platform, focusing on key products like the AlphaSense Web App and Mobile App. I design and implement QA processes, creating automated scripts with tools like Playwright, Cypress, and Appium, improving automation coverage by 35%. I conduct performance testing with k6 to ensure scalability during high-traffic periods and use Sentry and DataDog to proactively resolve critical issues. Collaborating with product managers and DevOps, I validate third-party API integrations, ensuring seamless data flows. Additionally, I mentor junior QA engineers to foster a culture of quality and continuous improvement.
Tools: Playwright, Cypress, k6, Sentry, DataDog, Appium, APIs for third-party integrations.

At Clark, I improved the functionality of the Clark Insurance Management App, automated cross-platform testing workflows using Selenium for web applications, Maestro for visual flow testing, and Appium for native mobile application automation. I led API load testing with JMeter for the Partner Integration Platform, enabling brokers to handle 40% more transactions without performance issues. Leveraging Sentry, I reduced bug resolution times by 35%, ensuring platform reliability. I collaborated with operations teams to optimize internal tools, ensuring usability and alignment with business needs.
Tools: Selenium, Maestro, JMeter, Sentry, Jira, Appium.

Tested and enhanced the Ephesoft Mobile Capture App, ensuring OCR functionality across iOS and Android platforms. Automated testing workflows using Selenium and validated third-party integrations with SAP and Salesforce. Contributed to AI-based document classification projects, improving OCR accuracy for industries like healthcare billing and mortgage processing.
Tools: Selenium, Ephesoft Transact, SAP, Salesforce, Microsoft Dynamics.

Wrote and executed test cases for functional and regression testing, focusing on enterprise-level software. Conducted manual testing for new features and automated tasks with Selenium to reduce testing time. Collaborated with Agile teams and documented bugs using Jira.
Tools: Selenium, Jira, Agile workflows.

Tested financial software systems for performance and functionality. Conducted load testing using JMeter and assisted in developing test scripts to validate core banking applications. Reported and tracked bugs using Jira.
Tools: Selenium, JMeter, Jira.