Hannah Gose
Seattle,Washington
Summary
Professional Continuous Improvement Manager offering 10 years of experience managing staff in Alaska seafood processing factories & managing improvement process programs. Successful in identifying problems to develop targeted solutions and implement employee training using lean principles. Focused on developing value stream mapping to analyze production and improve workflow processes. Expert in developing process improvement solutions resulting in better efficiency, safety and quality. Driven to monitor performance improvements by developing metrics and tracking systems as well as analyzing data and results to optimize production efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Continuous Improvement Manager
SILVERY BAY SEAFOODS
01.2022 - Current
- Established and tracked quality department goals and objectives.
- Recorded, analyzed, and distributed statistical information.
- Implemented lean production methods to reduce waste by [Number]%.
- Improved [Type] processes to meet company goals for earnings, quality and completion.
- Acts as Subject Matter Expert (SME) on all production and production related systems. Works with operations management, supervisors, and leads to identify improvement opportunities in cross-functional teams and assists in providing a strategy to meet organizational goals.
- Proactively Identified process problems prohibiting SBS from executing our strategic vision
- Identifies new approaches and solutions to business issues identified through analysis of processes and understanding of the organization
- Developed custom value stream mapping to monitor production efficiency.
- Coached team members on effective problem-solving techniques, empowering them to drive improvements independently.
- Changed existing processes and implemented new processes to improve efficiency by [Number]%.
- Tracks and reports metrics related to operational excellence programs and appropriately adjusts implementation strategy
- Develops business case, scopes problems, and takes a lead in documenting new processes and procedures, facilitate testing, training, user acceptance, Leads rollout of identified solutions
- Works directly with identified functions and departments across our business to gather data, capture requirements, and analyze information.
Production Manager
OBI SEAFOODS
01.2021 - 01.2022
- Managed a crew of 150-200 to efficiently process canned and H&G salmon products
- Managed process end-to-end from primary processing to finished product to shipping
- Oversaw Inventory and ordering of packaging, all plant supplies pertaining to production
- Assisted with capital project planning and budgeting to optimize production operations
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction
- Managed continuous improvement initiatives to drive gains in quality, flow, and output
- Analyzed production data and prepared reports for senior management
- Resolved issues quickly to maintain productivity goals
- Managed internal operational standards and productivity targets
- Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges
Operations Project Specialist
OBI SEAFOODS
09.2020 - 01.2022
- Gathered, organized and input information into digital database
- Developed effective improvement plans in alignment with goals and specifications.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
- Managing operations projects with a heavy focus on quality assurance, process improvement and integration with production data systems
- Trained Alaska plant operations management teams on TQM process improvement strategies and assisting with budgeting, staffing and costing of products
Dock Foreman & Facility Maintenance Coordinator
ICICLE SEAFOODS
06.2017 - 05.2021
- Coordinate offloading fish to the plant, work closely with fleet manager to ensure timely and efficient delivery of product, manager crew of 6
- Keep detailed log of all freight traveling to/from the plant via vessel delivery
- Maintain inventory & ordering of supplies & equipment for dock and maintenance operations
- Coordinated cross-functional teams during complex projects or emergencies, ensuring swift resolution of issues without compromising quality or safety standards
- Reduced operational costs by implementing cost-saving measures and identifying areas for improvement in dock processes.
- Performed pre-shift and post-shift inspections of dock equipment.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
Operations Project Coordinator
ICICLE SEAFOODS
01.2018 - 09.2020
- Work closely with the VP of Process Improvement and Regional QA manager to work on process improvement projects within the QA department/production environments within all plants
- Work with fleet manager on quality measures for the fishing fleet
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Facilitated knowledge sharing sessions to disseminate best practices across multiple teams, leading to improved overall performance in operations projects.
- Implemented process improvements that led to increased productivity and reduced costs in operations projects.
Dock Lead
ICICLE SEAFOODS
06.2014 - 07.2018
- Assist Dock Foreman in supervising a crew of 16 to offload fish deliveries & manage fishermen freight
- Worked 12-18 hour shifts, 7 days a week for duration of 4 month season
- Sort salmon by weight, size, species, and quality, tie up incoming vessels to pump salmon to dock
- Ensure adherence to quality and safety measures for dock operation team
- Ensure that production runs efficiently, delegate daily tasks to crew
- Manage safety & compliance documentation for dock department
- Operate forklift & hydraulic cranes for various tasks
Operations Project Assistant
ICICLE SEAFOODS
10.2016 - 01.2018
- Data analysis of fleet and quality data for facility processing operations from raw material incoming to shipped finished product
- Assist Corporate Fleet Manager with implementing best practices for optimizing quality of raw material incoming to all Alaska plant facilities
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Math/Economics Tutor
WESTERN WASHINGTON UNIVERSITY TUTORING CENTER
09.2014 - 06.2016
- Tutor fellow students at WWU one-on-one in math, statistics and economics courses
- Collaborated with fellow tutors to share best practices and ensure consistent quality across all tutoring sessions.
- Supported students with helpful study habits and exam strategies.
Education
Economics BA - Resource Economics & Math
WESTERN WASHINGTON UNIVERSITY
Bellingham, WA06.2016
Skills
- Proficient data analysis & visualization skills via Microsoft Excel & Tableau
- Quality Management Systems
- Workflow Optimization
- 5S methodology
- Attention to Detail
- Report Writing
- Employee Training
- Project Planning
- Staff Supervision
- Visual Management
- Lean manufacturing principles
- Statistical Analysis
- Operations Management
- Process improvement solutions
- Software Implementation
- Quality Assurance
- Infrastructure costs monitoring
Certification
- Certified Lean Six Sigma Green Belt - ASQ - (In Progress - Cert Test April 2024)
- Certified HACCP USDC/NOAA - September 2019
- Lean Six Sigma Fundamentals
- Better Process Control School - UC Davis - June 2020
- Alaska Seafood Processing Leadership Institute (ASPLI) - Alaska Sea Grant Marine Advisory Program - April 2018
- Seafood Sensory Workshop - Seafood Product Association - September 2018
- Hazardous Waste Operations & Emergency Response - OSHA - April 2021
References
- Josh Maricich
- Sam Russell
Timeline
Continuous Improvement Manager
SILVERY BAY SEAFOODS
01.2022 - Current
Production Manager
OBI SEAFOODS
01.2021 - 01.2022
Operations Project Specialist
OBI SEAFOODS
09.2020 - 01.2022
Operations Project Coordinator
ICICLE SEAFOODS
01.2018 - 09.2020
Dock Foreman & Facility Maintenance Coordinator
ICICLE SEAFOODS
06.2017 - 05.2021
Operations Project Assistant
ICICLE SEAFOODS
10.2016 - 01.2018
Math/Economics Tutor
WESTERN WASHINGTON UNIVERSITY TUTORING CENTER
09.2014 - 06.2016
Dock Lead
ICICLE SEAFOODS
06.2014 - 07.2018
Economics BA - Resource Economics & Math
WESTERN WASHINGTON UNIVERSITY
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