Heather Huston
Skiatook
Summary
Pipeline Controller with 20+ years of experience in pipeline monitoring, control, and emergency response. Demonstrated success in training operators and enhancing safety protocols. Acknowledgment of strong leadership abilities, and the adherence to regulatory standards. Experience with PHMSA audits, FERC regulations, and the following of CRM procedures, which assist in a seamless flow and operational integrity. With my DBA and extended computer/network application experience, I was able to look at the big picture and create valuable spreadsheets, databases, and analytical tools for controllers, management, engineering, and field personnel to use.
Overview
30
30
years of professional experience
5
5
Certifications
Work History
Pipeline Controller Lead
OneOK
Tulsa
04.2022 - 09.2025
- Via SCADA operated and monitored pipeline systems, including valves, pumps, compressors, and other related equipment, while ensuring compliance with safety regulations and procedures.
- Monitored pressure levels and flow rates to maintain optimal system performance.
- Assisted in training new operators on safety protocols and hydraulics.
- Responded to emergency situations by executing established response plans effectively.
- Adhered to reporting standards for safety issues.
- Provided technical support to field technicians during installation and repair work on pipelines.
- Coordinated with customers regarding scheduled deliveries of products through the pipeline system.
- Performed calculations for flows, pressures and temperatures for different parts of the pipeline network.
- Conducted yearly review and annotate changes for standard operating procedures.
Pipeline Controller Senior
Enbridge
Cushing
07.2020 - 04.2022
- Monitor and control crude receipts, injections, and deliveries within the Cushing, Oklahoma, header via SCADA.
- Performed blending of crudes per scheduling and customer requests.
- Adhered to reporting standards for safety issues.
- Assisted in troubleshooting issues related to equipment malfunctions or operational errors.
- Provided assistance during audits conducted by governmental agencies or third-party organizations.
Pipeline Controller Senior
Motiva Enterprises
Houston
06.2019 - 07.2020
- Brought on as support for a brand-new control room, helping facilitate FERC, PHMSA, and CRM guidelines.
- Provided training on hydraulics for new controllers.
- Built numerous spreadsheets and other needed applications for controllers and management.
- Layout and designs of SCADA screens.
- Worked closely with the VP of Operations to ensure her vision for the control room would come to fruition.
- Worked with refinery personnel for deliveries and receipts.
- Monitored truck racks and tank farms for several interstate terminals.
- Provided backup support for One Call.
Pipeline Controller II
Explorer Pipeline
Tulsa
04.2011 - 03.2019
- Monitor and control multiple interstate pipelines.
- Training new controllers.
- Relief Controller.
- Respond to emergencies as outlined in contingency plans.
- Manage pumping schedules while utilizing power optimizations with unit selections.
- Yearly reviews and updates to operating procedures.
- I participated in the PHMSA audit.
Pipeline Controller
BP North America
Tulsa
12.2004 - 04.2011
- Monitor and control multiple crude lines remotely via SCADA.
- Completed all regulatory requirements per PHMSA, FERC, and CRM.
- Trained multiple new hires in operations and hydraulics.
- Trained on multiple consoles to help with relief.
- Experienced the Deepwater Horizon Spill. Fielded backup calls and assisted with operating the controller for that console. The CRM guidelines that were in place provided a clear path in managing the situation.
IT, Incentives Coordinator & DBA
Trase Miller Technologies
Tulsa
04.1995 - 12.2004
- Calculated call center incentive payments for approximately 350 employees.
- Resolved hardware issues including replacing parts as necessary.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Cisco phone network installation with continuous maintenance.
- Managed Oracle database installations and configurations for optimal performance.
- Implemented backup and recovery procedures to ensure data security and integrity.
- Monitored database performance and resolved issues to maintain system reliability.
- Collaborated with development teams to design efficient database schemas and queries.
- Developed user access controls to safeguard sensitive information within databases.
- Managed multiple databases across different environments like development, testing and production.
- Created and maintained database objects such as tables, indexes, views, triggers, stored procedures.
- Partnered with project management teams on development of scope and timelines.
- Crystal Reports.
- Installed and configured hardware and software for user workstations.
- Diagnosed and resolved network connectivity issues for users.
- Developed scripts for automation of tasks with PL and SQL or shell scripting languages.
Education
Some College (No Degree) - PLC Technician I
University of Houston Downtown
Houston, TXSkills
- Control room management
- CFR 195/192
- CRM / PHMSA regulations: maintain consistent knowledge of regulations and procedures
- FERC
- Leak detection - Atmos, visual pipeline, Telvent
- SCADA - Avaya, Telvent, Wonderware, in-house GUI, and UCOS
- Maximo
- Pi process book
- Oracle 8i Network and Security Certification
- Microsoft 365, Teams and Forms
- SCADA operations
- Pipeline monitoring
- Emergency response
- Safety compliance
- Technical support
- Microsoft SQL server
- Exchange server
- Microsoft teams
- Microsoft forms
Certification
Oracle 8I Network / Aministrtation
References
References available upon request.
Timeline
Pipeline Controller Lead
OneOK
04.2022 - 09.2025
Pipeline Controller Senior
Enbridge
07.2020 - 04.2022
Pipeline Controller Senior
Motiva Enterprises
06.2019 - 07.2020
Pipeline Controller II
Explorer Pipeline
04.2011 - 03.2019
Pipeline Controller
BP North America
12.2004 - 04.2011
IT, Incentives Coordinator & DBA
Trase Miller Technologies
04.1995 - 12.2004
Some College (No Degree) - PLC Technician I
University of Houston Downtown