Hiader Dhumad
Lynn,MA
Overview
12
12
years of professional experience
Work History
Pharmacy Intern
CVS Pharmacy
272 Highland Ave, Salem, MA 01970
05.2022 - Current
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided friendly customer service at drop-off and pick-up counters.
- Used pharmacy software to enter prescription and insurance information.
- Followed department policies, procedures and best practices for pharmacy operations.
- Assisted pharmacist in final review of filled prescriptions.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Communicated closely with patients, ensuring medical information was kept private.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Reconstituted oral liquids.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Counseled patients regarding proper intake of medications.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Performed technical processes required to dispense medications to patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Managed drug and supply inventories.
- Educated patients on proper medication use.
- Counseled patients on new medications and OTC products.
Caregiver
Unified Family Care
418 Belmont St, Brockton, MA 02301
03.2021 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Liaised with key accounts to deliver targeted administrative household support.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Scheduled daily and weekly care hours for client caseload.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Caregiver
Diligent Personal Care
400 W Cummings Park Suite 3600, Woburn, MA 01801
02.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Scheduled daily and weekly care hours for client caseload.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Machine Operator
Medtronic
35 Cherry Hill Dr, Danvers, MA 01923
10.2015 - 02.2017
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Suggested specific ideas for process, productivity and safety improvements.
- Placed orders for materials and equipment with vendors.
- Compiled reports analyzing performance data and presented findings and results.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
- Quickly shut down equipment in emergency situations following protocols.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Kept detailed production records and identified hold-ups.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Maintained equipment performance by lubricating and cleaning components.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Replenished materials and supplies as needed to maintain production.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Internet Cafe Attendant
NitroNet
Damascus, Syria
06.2011 - 12.2013
- Cleaned tables, chairs, outside patio area and storage areas.
- Greeted guests and offered stellar food service.
- Managed cash drawer throughout shift and during opening and closing procedures.
- Collected and returned used dishes to kitchen for washing.
- Brewed coffee and tea, made smoothies and shakes and juiced citrus drinks.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted customers with carry-out service.
- Established rapport with customers by providing friendly and attentive service.
- Processed payments for orders and provided customers with change.
- Monitored dining room inventory and replenished as necessary.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room and bar areas for signs of overcrowding.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
Education
Bachelor of Science - Pharmaceutical Sciences
MCPHS University
Boston, MA05.2021
Skills
- Hospitality and Accommodation
- Pharmacy Policies and Procedures
- Medication Side Effect Knowledge
- Medication Assistance
- Vaccination Administration
- Blood Pressure Measurement
- Customer Service
- Cash Register Operations
- Medication Preparation
- Allergy Management
- Patient Education
- Prescription Counseling
- Medication Dispensing
Languages
Arabic
Native or Bilingual
Timeline
Pharmacy Intern
CVS Pharmacy
05.2022 - Current
Caregiver
Unified Family Care
03.2021 - Current
Caregiver
Diligent Personal Care
02.2017 - Current
Machine Operator
Medtronic
10.2015 - 02.2017
Internet Cafe Attendant
NitroNet
06.2011 - 12.2013
Bachelor of Science - Pharmaceutical Sciences
MCPHS University