Hiba Fawaz
Dearborn,MI
Summary
Dynamic leader with a proven track record at Highview Billing LLc, enhancing operational efficiency and spearheading financial growth. Expert in RCM management and adept at fostering team development. Achieved significant improvements in revenue cycle management and HIPAA compliance, ensuring robust business development and quality improvement strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Highview Billing LLc
Dearborn, MI
03.2022 - Current
- Resolved customer complaints or answered customers' questions.
- Completed and submitted appeals for denied claims.
- Addressed billing discrepancies promptly.
- Ensured compliance by continuously updating knowledge of CPT and HCPCS codes, as well as Medicare rules and third-party standards.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Sourced and recruited qualified candidates to fill open positions.
- Upheld HIPAA guidelines by safeguarding sensitive patient details.
- Administer waivers and claims efficiently.
- Manage the daily operations of the organization effectively.
- Drove revenue by cultivating successful client relations.
- Create solutions to address organizational, departmental, and structural challenges.
- Analyzed market trends and customer data to inform decision-making processes.
- Monitor company finances to identify enhancement opportunities.
- Ensured information accuracy and addressed discrepancies with vendors before invoice entry.
Medical Billing Manager
Vibra Health Lab
Troy, MI
07.2020 - Current
- Handled and resolved billing concerns.
- Designed and implemented customer-specific financial recovery schedules.
- Executed tests for billing modules.
- Coached workforce in understanding procedural requirements, regulatory norms, and successful collection approaches.
- Oversaw monthly billing cycles to ensure timely billings and returns.
- Devised and executed plans for enhancement.
- Conducted spending analysis and formed partnerships to streamline policies.
- Validated reporting frameworks to detect problems and apply necessary fixes.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Developed strategic plans for day-to-day financial operations.
- Developed policies and procedures adhering to legal regulations, including HIPAA.
- Monitored transaction updates regularly to ensure accuracy.
- Ensured accurate tracking, reconciling, and reporting of accounting activities through established procedures.
Office Manager
Getwell Medical Transport
Southfield, United States
12.2011 - Current
- Monitored daily work output, identifying areas for improvement.
- Delivered performance reviews, recommending additional training or advancements.
- Streamlined update processes to enhance report accuracy.
- Documented key details from discussions and presentations.
- Supervised financial transactions within operating budget including accounts payable, receivable, billing, and claims.
- Supervised and evaluated staff of over 40 employees.
- Produced exceptional business content employing advanced skills in Word, Excel, and PowerPoint.
- Performed data entry and administrative tasks for insurance, billing, and accounts receivable.
- Generated comprehensive monthly financial reports with key data on cash flow, balance sheets, and income statements for senior-level review.
- Formulated policies and procedures compliant with legal regulations to facilitate efficient office operations.
Education
Master of Healthcare Administration -
Capella University
Minneapolis, MN06.2020
Master of Science -
University of Phoenix
Tempe, AZ03-2016
Skills
- Quality Improvement Strategies
- Strategic and financial planning
- Training and mentoring
- Collections understanding
- Business Development
- MS Office
- Revenue cycle management
- Medical coding expertise
- Auto Insurance Billing
- Claim submission
- Denial management
- Insurance verification
- Payment posting
- HIPAA compliance
- Appeals processing
- Skilled in Billing Procedures
Certification
- Revenue Cycle Management
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Chief Executive Officer
Highview Billing LLc
03.2022 - Current
Medical Billing Manager
Vibra Health Lab
07.2020 - Current
Office Manager
Getwell Medical Transport
12.2011 - Current
- Revenue Cycle Management
Master of Healthcare Administration -
Capella University
Master of Science -
University of Phoenix
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