Hibo Idris
Minneapolis,MN
Summary
- Experienced in the installation and troubleshooting of a variety of technology systems
- Proficient in effectively explaining complicated technical issues in a simplified manner to customers/clients
- Self-motivated and driven with enthusiasm for tackling new projects and meeting goals
- Career Readiness Digital Credentials: Oral and Written Communication and Empathy
- Helping others
- Problem solving
Overview
6
6
years of professional experience
Work History
Good Samaritan Society Specialty Care
Robbinsdale, MN
- Current
Internship
Reve Academy
Minneapolis, MN
07.2020 - 08.2021
- Learned about how to manage a business
- Conducted research about minorities
- How to get your own business.
Team Member
Walgreens
Brooklyn center, MN
07.2018 - 08.2020
- Assisted customers in finding store merchandise, using product expertise and effective communication skills to ensure a positive shopping experience
- Completed customer purchases accurately and efficiently using knowledge of monetary transactions
- Effectively answered customers’ questions and concerns utilizing solid interpersonal skills
- Created an inviting shopping environment using organizational skills to keep the store presentable for customers
- Cashiering.
Education
Bachelor of applied science - Cybersecurity
Metro State University
12.2025
High School -
Thomas Edison
06.2021
Skills
- Adobe Photoshop
- Programming languages
- Common operating systems
- Software proficiency
- Technical writing
- Project management
- Data analysis
Timeline
Internship
Reve Academy
07.2020 - 08.2021
Team Member
Walgreens
07.2018 - 08.2020
Good Samaritan Society Specialty Care
- Current
Bachelor of applied science - Cybersecurity
Metro State University
High School -
Thomas Edison