Summary
Overview
Work History
Education
Skills
Timeline
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Hibo Moallim

Minneapolis,MN

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dominium
Saint Paul, Minnesota
02.2023 - Current
  • Assisted with the preparation of rental agreements, lease renewals and other documents related to property management.
  • Conducted regular inspections of properties to identify any potential maintenance or repair issues.
  • Coordinated with contractors to ensure timely completion of repairs or renovations.
  • Updated tenant records and maintained accurate files for all tenants.
  • Compiled detailed reports on property conditions, occupancy rates and financial performance.
  • Maintained positive relationships with tenants by responding promptly to inquiries and requests.
  • Performed administrative tasks such as answering phones, filing documents and preparing correspondence.
  • Monitored compliance with applicable laws including fair housing regulations.
  • Prepared annual tax forms for each property according to IRS guidelines.

Communications Coordinator

Amazon
Brooklyn Park, MN
09.2021 - Current
  • Managed multiple projects and tasks simultaneously while managing customer expectations.
  • Maintained personal and professional growth and development through trainings and professional affiliations to stay productive and safe.
  • Implemented results-driven communications plans to increase bussiness impact.

Leasing Consultant

Investment Property Group
Hopkins, MN
08.2022 - 02.2023
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
  • Tracked leads using CRM software and followed up with interested parties.

Education

Some College (No Degree) - History

University of Massachusetts - Boston
Boston, MA

Skills

  • Team Building
  • Fluent in Yardi and CRM
  • Experienced in Weblister posting
  • Bluemoon lease management
  • Decision Making
  • Handling Complaints
  • Multitasking and Organization
  • Complex Problem Solving
  • Relationship Building
  • Team Leadership
  • New Hire Orientation
  • Coaching and Mentoring
  • Time Management
  • Friendly and Relatable
  • Somali and Swahili fluency

Timeline

Assistant Manager

Dominium
02.2023 - Current

Leasing Consultant

Investment Property Group
08.2022 - 02.2023

Communications Coordinator

Amazon
09.2021 - Current

Some College (No Degree) - History

University of Massachusetts - Boston

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Hibo Moallim