Hichem Touami
Springfield,PA
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Bonne Appetite
Camden , NJ
02.2024 - 07.2024
- Managed client relationships to foster long-term partnerships.
- Drove sales and revenue growth through strategic initiatives.
- Conducted prospecting and lead generation to expand the client base.
- Delivered product demonstrations and presentations to potential clients.
- Negotiated contracts and terms to secure favorable agreements.
- Coordinated with cross-functional teams to ensure seamless operations.
- Analyzed market trends and competitor activities to stay ahead.
- Collected and addressed client feedback to enhance satisfaction.
- Prepared detailed reporting and forecasting for informed decision-making.
- Conducted field visits and engaged with clients on-site to strengthen relations.
Assistant Manager
Batteries Plus
Springfield, PA
01.2023 - 12.2023
- Managed and trained staff, ensuring high performance and development.
- Oversaw inventory management to maintain optimal stock levels.
- Supervised customer service to ensure excellent client satisfaction.
- Tracked sales and revenue to monitor business growth.
- Controlled budgeting and expenses to maximize profitability.
- Managed scheduling and payroll.
- Ensured safety and compliance with all regulations.
- Directed marketing and promotional activities to drive sales.
- Handled store operations and maintenance to ensure a smooth workflow.
Education
Master of Arts - Applied Linguistics
Yahia Fares University of Medea
Medea , Algeria07-2022
Skills
- Client relationship management
- Sales strategy development
- B2B Lead Generation
- Contract negotiation
- Market analysis
- Inventory management
- Scheduling and planning
Languages
English
Full Professional
Arabic
Native/ Bilingual
French
Professional
Timeline
Assistant Manager
Bonne Appetite
02.2024 - 07.2024
Assistant Manager
Batteries Plus
01.2023 - 12.2023
Master of Arts - Applied Linguistics
Yahia Fares University of Medea
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