Hidalgo Ortega
Mansfield,TX
Summary
Dedicated professional with strong communication and leadership skills. Experienced in maintaining safety protocols and providing exceptional customer service in fast-paced environments. Committed to enhancing guest experiences through effective teamwork and adaptability. Documented coordination multiple, concurrent projects within deadlines.
Overview
10
10
years of professional experience
Work History
Lifegaurd
Eagle Vail Swimming Pool
01.2024 - 09.2025
- Monitored pool area to ensure safety and compliance with regulations.
- Responded promptly to emergency situations, providing first aid and rescue assistance.
- Conducted regular equipment inspections to maintain operational readiness and safety standards.
- Educated patrons on pool rules and safety practices to promote a secure environment.
- Managed daily maintenance of pool facilities, ensuring cleanliness and accessibility for guests.
- Collaborated with team members to develop improved safety drills and response strategies.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Scanned main areas to monitor for any safety risks.
Budtender
Native Roots
09.2024 - 07.2025
- Assisted customers in selecting cannabis products based on individual preferences and needs.
- Educated patrons about various strains, consumption methods, and product effects.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Processed transactions accurately using point-of-sale systems while ensuring compliance with regulations.
- Engaged with customers to address inquiries and provide exceptional service throughout the shopping experience.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Participated in ongoing training sessions to stay informed about new products and industry trends.
- Supported promotional events by setting up displays and assisting with customer engagement activities.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Ski Valet
The West Inn
08.2024 - 01.2025
- Oversaw ski equipment storage and organization, ensuring optimal accessibility for guests.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Coordinated ski valet operations during peak seasons to enhance guest experience.
- Trained new team members on equipment handling and safety protocols.
- Maintained cleanliness and order in ski storage areas to ensure safety standards.
- Maintained an organized and clean ski storage area, ensuring easy access to equipment for guests.
- Maintained thorough knowledge of resort amenities, allowing for seamless integration of services offered to guests during their stay.
- Partnered with local vendors to offer exclusive discounts on ski rentals for resort guests.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Landscape Worker
HCMTechs
01.2016 - 01.2025
- Operated and maintained landscaping equipment for optimal performance and safety.
- Executed planting, pruning, and irrigation tasks to enhance garden aesthetics and health.
- Collaborated with team members to complete landscape designs efficiently and accurately.
- Trained new employees on safety protocols and equipment operation standards.
- Monitored plant health, identifying issues and implementing corrective measures promptly.
- Inspected job sites to ensure compliance with environmental regulations and quality standards.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Maintained grounds by trimming, weeding, and general clean-up.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Maintained gardening tools by replacing blades and fluids.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Prepared soil for planting and sowing.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Inspected gardens for pests, weeds and diseases.
- Developed and implemented strategies for water conservation.
Education
High School Diploma -
Battle Mountain High School
Edwards, COSkills
- Strong communicator
- Cash handling
- Effective problem-solver
- Leadership qualities
- Safety protocols
- Time Management
- Team Collaboration
- Inventory Management
- Effective Communication
- Guest relations
- Adaptability
- Organization skills
- Project scheduling
- Visual communications
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Budtender
Native Roots
09.2024 - 07.2025
Ski Valet
The West Inn
08.2024 - 01.2025
Lifegaurd
Eagle Vail Swimming Pool
01.2024 - 09.2025
Landscape Worker
HCMTechs
01.2016 - 01.2025
High School Diploma -
Battle Mountain High School