Hidania Novoa-Mc Arthur
Oxnard,CA
Summary
Experienced Management Analyst skilled in budget review, reporting and research. Versatile administrator with financially-savvy and organized approach. Familiar with helping business leaders understand all facets of operations. Steps into new areas with adaptable approach. Well-versed in collaborating with employees and directors to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization.
Overview
18
18
years of professional experience
Work History
Interim Management Analyst
City of Oxnard Recreation & Community Services
07.2013 - 12.2017
- Responsible for the department’s overall budget and agreements/contracts
- Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
- Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
- Served as a subject matter expert on management analysis principles, providing valuable counsel to stakeholders during critical business planning sessions.
- Performed detailed financial analyses to support budgeting decisions and resource allocation efforts within the company.
- Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.
- Reduced costs for the organization by identifying areas of improvement and recommending cost-saving measures.
- Produced detailed and relevant reports for use in making business decisions.
Administrative Secretary II
City of Oxnard Recreation & Community Services
05.2007 - 12.2017
- Accounts Payable
- Parks & Recreation Commission Secretary
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Coordinated travel arrangements for staff members.
- Created and updated records and files to maintain document compliance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Office Assistant II
City of Oxnard Clerk’s Office
06.2004 - 05.2007
- Process City Council legal documents
- Responsible of all agreements and contracts in the city
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Student Trainee
City of Oxnard Housing Authority
11.1999 - 06.2004
- Responsible of Community Service
- Assisted staff with public housing documents
- Clerical duties
- Gained experience and perspective by working in various departments.
- Improved public speaking skills through regular presentations, boosting confidence in professional settings.
- Answered phones, ordered inventory products, and organized workplace.
- Researched relevant information sources to enhance knowledge base, enabling better contributions during brainstorming sessions or team meetings.
- Completed tasks efficiently to meet project deadlines, contributing to overall team success.
- Consistently exhibited punctuality demonstrating reliability as a valuable member of the workforce.
- Acquired practical knowledge of industry-specific tools and software, increasing proficiency levels.
- Actively sought feedback from mentors, leading to continuous improvement during the trainee program period.
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
Education
AA/AS -
Community College
Oxnard, Ventura and Moorpark, CAHigh School Diploma -
Oxnard High School
Oxnard, CA06.2002
Skills
- Policy analysis
- Billing and Invoicing
- Administrative Support
- Report Writing
- Minute Taking
- Records Management
- Accounting Support
- Employee timesheet processing
References
References are available on request.
Languages
Spanish
Native or Bilingual
Timeline
Interim Management Analyst
City of Oxnard Recreation & Community Services
07.2013 - 12.2017
Administrative Secretary II
City of Oxnard Recreation & Community Services
05.2007 - 12.2017
Office Assistant II
City of Oxnard Clerk’s Office
06.2004 - 05.2007
Student Trainee
City of Oxnard Housing Authority
11.1999 - 06.2004
AA/AS -
Community College
High School Diploma -
Oxnard High School
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