Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Hidayah Williams
Ballroom Dancing Instructor
Sterling,VA
Work Preference
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ballroom Dance Instructor
Arthur Murray Dance Studio Ashburn
Ashburn, VA
07.2024 - Current
- Develop strong relationships with clients, leading to repeat business and positive word-of-mouth
- Adapt teaching methods for diverse age groups and physical abilities, ensuring an inclusive learning environment for all participants.
- Assist couples in preparing for their wedding dances, ensuring they feel comfortable and confident on their special day.
- Contribute to the establishment of a positive studio culture by fostering open communication channels between staff and students.
- Regularly attend professional development seminars to stay current on industry trends and best practices in dance education techniques.
- Schedule lessons and manage scheduling conflicts efficiently without compromising the quality of instruction or client satisfaction levels.
- Instruct students on fundamental dance techniques to enhance their skills and confidence.
- Organize practice sessions to ensure students' proficiency before performances or competitions.
- Collaborate with other instructors to develop engaging group lesson plans tailored to student needs.
- Follow company procedure for introducing lesson packages and programs we offer to ensure students are informed, engaged, and eager to renew after their initial series and throughout their program
Supervisor/Bartender/Server
Thompson Hospitality
Dulles, VA
02.2023 - Current
- Greet customers
- Provide solutions for customer needs
- Ensure proper orders leave the kitchen in a timely fashion
- Clean and stock all work areas (expo, dining room, bar, and bathrooms)
- Delegate tasks amongst servers to make sure all Front of House operations run smoothly
- Navigate obstacles that impact our service, and offer quick solutions
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to enhance service speed and quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Personal Assistant
Haute Feng Shui Hair Design Studio
McLean, VA
06.2021 - 01.2024
- Greet clients as they enter the salon
- Prep clients for their appointments
- Wash and blow dry hair
- Mix color/bleach
- Apply color and treatments
- Handle administrative work and errands for the salon owner
- Answer phone calls
- Book and efficiently schedule clients
- Ensure cleanliness of the salon before, during, and after each shift
- Curate mass emails with updates for clients
- Design flyers, invites, and handouts for events
- Create and personalize info for the salon website
- Assist with social media management for salon and salon owner socials
Store Team Member
Target
Dulles, VA
08.2022 - 02.2023
- Unload the truck and sort shipments according to the proper category
- Sort through and unbox items and stock in their designated areas
- Zone and organize shelves
Personal Assistant
Arthur Christine
Reston, VA
01.2020 - 03.2020
- Greet clients as they enter the salon
- Wash and blow dry hair
- Run errands for the salon owner
- Ensure overall cleanliness of the salon
- Schedule events
- Write blog posts
- Provide quality customer service
Program Assistant
Boys & Girls Clubs of America
Charlottesville, VA
06.2017 - 11.2019
- Ensure the safety of the children
- Facilitate programs based on the kids interests (I created a Sci-fi Stories program centered around broadening their imaginations, Keep Charlottesville Beautiful program which was centered on learning how to be more environmentally friendly, and was assistant cheer coach for our cheerleading program)
- Clean up respective play areas
- Provide emotional support for the kids
Beauty Advisor
Ulta
Charlottesville, VA
11.2017 - 08.2018
- Greet and assist customers to improve their overall experience
- Work the register to finalize purchases and handle returns
- Organize store to make the shopping experience easy and enjoyable
- Stay up-to-date on current products and trends to provide valuable information and assistance to customers
Waitress
Uncle Julio’s
Ashburn, VA
06.2017 - 07.2017
- Greet and take customer orders
- Clean respective sections
- Engage in side work to prep tables
- Ensure a pleasant experience for customers
Customer Service Representative
Fitness Evolution
Sterling, VA
07.2016 - 01.2017
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Developed and trained [x] new customer service representatives on the proper handling of customer inquiries
- Maintain overall cleanliness of the gym
- Sign visitors up for memberships
Child Care Assistant
Fitness Evolution
Sterling, VA
08.2015 - 11.2015
- Conduct indoor activities to keep children engaged and occupied
- Ensure health and safety regulations for children
- Clean up the play area and the designated bathroom at the end of the shift
Education
Bachelor of Science - African-American Studies Major, Dance Minor
University of Virginia
Charlottesville, VA05.2021
Skills
- Customer service
- Communication skills
- Food service
- Microsoft word
- Teamwork and collaboration
- Leadership
- Coaching
- Social Media Management
- Event Planning
- Student engagement
- Class management
- Professionalism and ethics
Certification
ServSafe - 2024
Timeline
Ballroom Dance Instructor
Arthur Murray Dance Studio Ashburn
07.2024 - Current
Supervisor/Bartender/Server
Thompson Hospitality
02.2023 - Current
Store Team Member
Target
08.2022 - 02.2023
Personal Assistant
Haute Feng Shui Hair Design Studio
06.2021 - 01.2024
Personal Assistant
Arthur Christine
01.2020 - 03.2020
Beauty Advisor
Ulta
11.2017 - 08.2018
Program Assistant
Boys & Girls Clubs of America
06.2017 - 11.2019
Waitress
Uncle Julio’s
06.2017 - 07.2017
Customer Service Representative
Fitness Evolution
07.2016 - 01.2017
Child Care Assistant
Fitness Evolution
08.2015 - 11.2015
Bachelor of Science - African-American Studies Major, Dance Minor
University of Virginia