Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hien Pham

Summary

Detail-oriented Direct Support Professional/Registered Behavior Technician skilled in being creative, quick to learn, able to work in fast pace setting and willing to learn more in this fascinating profession. Demonstrate through 2 years of industry experience and extensive training, both out in the field with clients and online. Capable of managing challenging behaviors and offering positive redirections to foster progress. Actively pursuing a new role in which to apply the skills and knowledge that have been collected through the many experiences and to show exceptional work ethic.

Overview

16
16
years of professional experience

Work History

Teacher’s Assistant/Aide

St. Eugene Preschool
Santa Rosa, Ca
09.2008 - 03.2017

Providing a safe, positive and educational environment in which each child can grow to become independent individuals. Assist teacher with daily task and making transition time easier and efficiently. Being an extra eyes, ears, and hands for the teachers.

Assistant Director

St. Eugene Extended Daycare
Santa Rosa, CA
09.2008 - 03.2017
Providing a safe, positive, and fun atmosphere for students from kindergarten to 8th grade for this after school program. Allowing them to be independent in which to solve problems when problems arises. And to take responsibility for each child seriously in which parents have entrusted their child(ren) to the program.

Direct Support Professional

Davis Home, LLP
Concord, CA
03.2017 - 05.2018

Assisting in activities of daily living for each individual while still allowing them to maintain their independence. Helping them to be unique individuals to blend in with their surroundings and their community.

Caregiver

Home Care Assistance
Santa Rosa, California
06.2018 - 06.2019
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Documented vitals, behaviors and medications in client medical records.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.

Registered Behavior Technician

Kreative Community Services
Santa Rosa, CA
06.2018 - 10.2020

Carrying out the individualized plans/goals with clients out in the community. Teaching clients socially appropriate skills while still allowing them to explore the environment around them in a safe and socially appropriate manner. Assisting clients to receive their own individualized quality of life that all human beings deserve to have.

Care Pro/Caregiver

Honor
Santa Rosa, California
10.2020 - Current
  • Delivered compassionate care to improve and enhance patient lives.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Assisted with daily activities, including dressing guidance, grooming, meal preparation and medication reminders.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Determined specific needs and provided most appropriate level of services for patient well-being.

Education

Bachelor of Arts - Liberal Arts: Concentration in Theology and Psychology

University of St. Thomas
2007

Associate of Arts - Liberal Arts

Santa Rosa Junior College
2005

High School Diploma - undefined

Montgomery High School
1999

Skills

    -Patience

    -Be aware of one’s surroundings

    -Always willing to learn

    -Is a quick learner

    -Sense of humor

    -Organized/always one step ahead

    -Observant

    -Hard worker

    -Team Player

    -Creative

Timeline

Care Pro/Caregiver

Honor
10.2020 - Current

Caregiver

Home Care Assistance
06.2018 - 06.2019

Registered Behavior Technician

Kreative Community Services
06.2018 - 10.2020

Direct Support Professional

Davis Home, LLP
03.2017 - 05.2018

Teacher’s Assistant/Aide

St. Eugene Preschool
09.2008 - 03.2017

Assistant Director

St. Eugene Extended Daycare
09.2008 - 03.2017

Bachelor of Arts - Liberal Arts: Concentration in Theology and Psychology

University of St. Thomas

Associate of Arts - Liberal Arts

Santa Rosa Junior College

High School Diploma - undefined

Montgomery High School
Hien Pham