Hien Roy Tran

Ensured optimal product availability by stocking shipments in both front and back areas.

Provided expert assistance to customers, addressing inquiries with in-depth product knowledge.

Collaborated effectively with team members to maintain an efficient workflow throughout the store.

Conducted regular inventory checks to ensure accurate stock levels and minimize discrepancies.

Assisted in organizing merchandise displays to enhance customer engagement and shopping experience.

Supervised and provided assistance to elderly residents during nighttime hours, ensuring safety.

Escorted residents to the bathroom as needed, facilitating comfort and maintaining dignity.

Collaborated with Registered Nursing Assistants (RNAs) to enhance patient care and well-being.

Communicated effectively with patients, addressing concerns and providing companionship when required.

Monitored resident activity and well-being throughout the night, ensuring timely response to needs.

Documented observations regarding resident behavior and health changes for nursing staff review.

Engaged residents in meaningful conversation, fostering positive interactions and emotional support.

• Minimized client downtime by diagnosing and resolving equipment malfunctions promptly.
• Maintained operational standards through routine equipment inspections and maintenance checks.
• Ensured compliance with health and building codes for safe unit operation.
• Managed van stock inventory effectively, tracking supplies at the end of each day.
• Checked in and out of job sites upon arrival for accountability.
• Responded to emails and conducted forms using Outlook, PDF, and Excel.
• Utilized critical thinking to diagnose units during emergencies, restoring functionality quickly.