Hien Thi Nguyen
Jonesboro,Arkansas
Summary
Reliable and hard worker experienced in problem-solving, service, good communication, time management, and computer skills.
Overview
3
3
years of professional experience
Work History
Credit Officer
TP Bank
08.2020 - 03.2021
- Evaluated the creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales, and billing departments.
- Led customers through smooth sales processes.
- Developed key relationships with clients, providing exceptional service and fostering long-term partnerships.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Online Reseller
Owner
Vietnam
01.2018 - 05.2020
- Found the shipping companies having the lowest cost
- Connected with young people having the desire to start up
- Boosted online sales by looking for consumers who need to order goods from China.
Sales
Clothing Store
Vietnam
07.2019 - 01.2020
- Increased sales revenue by implementing effective sales strategies
- Improved customer services through communication skills and sales consultant
Education
MBA -
Arkansas State University
State University, AR05.2024
BBA - Economics
Vinh University
Vinh City, Vietnam2022
Skills
- Communication
- Active Listening
- Problem Solving
- Leadership
- Ideas creator
- Computer Skill
Accomplishments
First Prize in Intelligent Investors in Economics Department - Vinh University
Hobbies and Interests
- Sport
- Traveling
- Music
- Explore
Volunteer Experience
IZI English Community in Vinh City ( Sep 2020 - Dec 2021)
- Created, managed, and delivered content for online and offline meetings weekly to help students in universities improve communication skills and broaden friends circle
Economic English Club of Vinh University (Feb 2020 - Oct 2021)
- Managed a team of marketing, event, and content creators to produce high-quality work weekly
Vietnamese Student Association ( From 2022)
- Assist Vietnamese students in solving their issues when staying in Jonesboro.
Timeline
Credit Officer
TP Bank
08.2020 - 03.2021
Sales
Clothing Store
07.2019 - 01.2020
Online Reseller
Owner
01.2018 - 05.2020
MBA -
Arkansas State University
BBA - Economics
Vinh University