Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Hieu Tran

Wenatchee

Summary

Dynamic and tech-savvy Receptionist with a proven track record at Hung Tran, enhancing team productivity and client satisfaction through expert administrative support and efficient handling of customer inquiries. Excelled in data entry and customer service, streamlining operations and fostering positive relationships. Committed to continual improvement and professional growth.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Hung Tran
04.2021 - Current
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Organized, maintained and updated information in computer databases.
  • Answered central telephone system and directed calls accordingly.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Passionate about learning and committed to continual improvement.

Education

No Degree - Computer Science

Wenatchee Valley College
1300 Fifth St, Wenatchee, WA 98801

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments
  • Greeting and seating clients
  • Data inputting
  • Schedule management
  • Mail handling
  • Multi-line telephone operation
  • Typing speed
  • Tech-Savvy
  • Technical support
  • Customer service
  • Basic math

Accomplishments

  • Recognized by customers and [Job Title] for expedient and effective service.
  • Accomplished [improvement] through [actions].
  • Responded to over [Number] customer inquiries each day.
  • Managed [name] area.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • Testout Fundamental Pro

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Interests

  • Backpacking and Hiking
  • Food Tourism
  • Adventure Travel
  • Enjoy creating and following travel blogs and vlogs
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Hiking
  • Photography
  • Music
  • Cooking
  • Baking
  • Food Photography
  • Video Gaming
  • Video Game Design
  • Blockchain Technology and Cryptocurrency

Timeline

Receptionist

Hung Tran
04.2021 - Current
  • Testout Fundamental Pro

No Degree - Computer Science

Wenatchee Valley College
Hieu Tran